Senior Product Manager, Exchange Experience

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Exchange Experience

Gemini is a regulated, full service, crypto service provider where technology is the core of the company.  There’s a wide range of tough problems to solve at Gemini – from properly securing hundreds of millions of dollars worth of customer funds, to facilitating customer crypto trading needs, to finding new techniques to combat fraud, to shaving microseconds off our API response times, and everything in between.

Our Product team is made up of skilled product managers with experience in tech, banking, fintech, and cryptocurrency. We draw from top players in the financial and technology industries who are ready to stretch themselves and face the unique and exciting challenges of the digital asset world. We are an internal “think tank” that tackles complex, cross-functional projects, iterates on existing products, and acts as the go-to team for Leadership’s technical vision for the company’s flagship exchange business.

The Role: Senior Product Manager

We're looking for an entrepreneurial, mission-driven, Product Manager to help us define and grow our business, with a particular focus on customer statements, tax and activity reporting. This role will expand and build upon the vision of the product, define features, and drive execution with our Engineering & Design teams. The ideal candidate has solid experience building innovative technologies from scratch, is driven by data and the needs to build world-class products, and has a pragmatic approach to getting high impact enhancements to market quickly. Experience in product planning, customer discovery, and implementing product development processes are all vital for this role. 

We are looking for a Senior Product Manager deeply passionate about developing and scaling our crypto exchange, with a keen focus on driving growth through customer engagement. This role underpins our mission to empower users through crypto, by delivering best-in-class features that cater to both sophisticated traders and investors. The ideal candidate combines a drive for innovation with a thorough understanding of digital assets trading and performance, aiming to set new benchmarks in user experience and operational excellence. Working closely with Engineering, Design, Data Science, and Marketing, as well as other Product departments, you'll employ a data-driven decision-making process and a growth mindset to ensure our platform's features and functionality lead the market in innovation, efficiency, and excellence.

Responsibilities:

• Leverage market research, customer data, and your understanding of our strategy to help build world class customer activity and engagement reporting tools, which would include statements, trading performance and tax. 
• Creating experiences that drive growth, customer engagement, revenue and community.
• Own the quality of the product and have a “roll-up-your-sleeves” mentality to deliver best in class products.
• Influence and collaborate with stakeholders and leadership teams to craft new solutions and product features.

Qualifications:

• 4+ years of experience in product management at high-growth technology companies (e.g., driving the customer product lifecycle from conception to delivery)
• Experience trading crypto or traditional financial assets (professionally or personally) required
• Have a successfu