Operations Internship - Spring 2026

Description

Job Summary:

The Operations Intern will be responsible for day-to-day operational support at the Hall of Fame Village, a subsidiary of the publicly traded Hall of Fame Resort & Entertainment Company (NASDAQ: HOFV, HOFVW). This position has the opportunity to work with various departments including events, sports, maintenance, ride operation, and stadium operations.

The ideal candidate will have great interpersonal skills, a willingness to jump into any task, and interest and/or experience in Ticketing.

Essential Job Functions/Responsibilities:

• Provide superior guest service to visitors, guests, clients, vendors, and staff.
• Administrative support to operations team typing, maintaining calendars, checklists, etc.
• Assist with event set-up and break down of assigned private and major events.
• Interpret BEO’s to execute events and align client expectations.
• Check event sheets to ensure effective set up of tables, chairs, risers, and all other event equipment.
• Assist with stadium and sporting events within HOFV campus.
• Assist collecting and distributing event sheets for all large events on campus.
• Work as needed for events in flexible roles such as usher, security, parking, guest services, and more.
• Communicate efficiently with different team members and departments to ensure efficiencies across campus and facilities.
• Follow organizational processes and procedures to ensure compliance of working for a publicly traded company.
• All other duties as assigned.

PART TIME/HOURLY/NON-EXEMPT

Requirements

Required Knowledge, Skills, & Desired Qualifications:

• Must be a flexible and reliable team player.
• Experience working in events, operations, or hospitality desired.
• Positive and friendly attitude and persona, as this position works closely with the public.
• Strong team skills and the ability to collaborate in a fast-paced environment; must possess a strong ability for effective management and task prioritization.
• Exceptional verbal and written communication skills.
• Ability to work a flexible schedule (nights, weekends & holidays as necessary) is required.
• Must be a flexible and reliable team player, both within own department and entire organization.
• Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality.

Physical Requirements for Position:

• Ability to lift up to 25 pounds.
• The ability to work in various Ohio weather conditions, inside and outside.
• The ability to move safely over uneven terrain, steps, or in construction zones.
• The ability to see and respond to hazardous situations.
• The ability to sit, stand, squat, and walk for periods of time as required for the position.
• Must be able to hear, see, and speak.
• Ability to comprehend instructions and retain information.
• Must be available to work in Canton, Ohio.

Core Competencies:

• Vision and Strategic Thinking: Addresses issues preemptively, thinks strategically, and anticipates needs and priorities.
• Entrepreneurship: Champions innovation and encourages new ideas. Builds momentum to get things done by communicating clearly and consistently. Acts decisively. Helps others to successfully manage organizational change. Recognizes successes and informed risk-taking.
• Integrity: Is ethical and honest in all dealings. Keeps confidences and is highly responsible in managing strictly confidential information. Treats others fairly and equitably. Delivers what is promised. Is respected by others.
• Accountability for Results: Sets goals and high standards to accomplish these goals. Follows through on all commitments. Has a sense of direction and keeps focused but knows when to be flexible and adapts accordingly. Maintains a positive attitude despite stress, frustration, and ambiguity; recovers quickly from disappointments and setbacks. Questions how things were done in order to develop ways to do things more efficiently. Encourages diverse thought and welcomes contributions.
• Relationship Management/Collaboration: Builds, maintains, and values positive relationships inside and outside the organization. Allocates effort to understanding and meeting needs of customers and targeted prospects, and community leaders. Assists others in accomplishing their goals. Communicates effectively and speaks and writes clearly. Listens and values contributions of others.
• Learning Agility: