Team Leader / Senior Team Leader

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.


More information is available at www.crisis24.garda.com


Crisis24 Global Protective Solutions is a dynamic security firm innovating threat assessment and public figure protection. Our mission aims to protect and enhance the lives of those we serve. From at-risk individuals and prominent families to corporations and universities, we stand on the front line of the assessment, prediction, and management of violence through residential security and executive protection operations.
Responsibilities & Expectations
The Team Leader / Senior Team Leader is an experienced Executive Protection Agent tasked with leading a team of at least 5-10 protectors, wherein you will be responsible for the day-to-day operations of the detail, policies, and procedures. The Team Leader / Senior Team Leader holds the point position in the eyes of the client as the trusted, most on-site leader. Scheduling, personnel management, proactive and great communication skills are a must have for the Residential Program Manager role. The following are basic functions and responsibilities of this role:
• Manage and maintain the overall safety and security of protectees
• Monitoring security systems and technology tools for various properties to include alarms and cameras.
• Access control for visitors, employees, and vendors.
• Opportunities for travel/special assignments.
• Effectively build relationship and communicate with key staff and employee stakeholders.
• Maintain discretion and confidentiality.
• Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
• Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
• Detect and report suspicious activity and security vulnerabilities.
• Be able to operate in a dynamic, multifaceted, and fast-paced environment.
• Communicate effectively with your team and the client.
• Maintain a schedule to effectively account for your teams’ needs and preferences of the detail.
• Ensure policies/procedures and licensing requirements are met by your team daily.
• Effectively lead and train a team to match principal preferences and company standards

Minimum Requirements

• Must possess 3-5 years experience leading and managing a Residential Security Operation for Ultra High net worth individual
• Must possess 3-5 years managing a team of 5-10 personnel in support of Residential Security Team Operations
• Must possess minimum 3yrs. experience providing Secure Transportation Operations (STO’s) and Protective Field coverage for Clients.
• Ability to train, lead, enforce, and uphold standards/policies while communicating effectively with a team of assigned personnel.
• Ability and experience communicating directly with a client director of security enforcing a strong presence, recommending proactive measures in a security environment for the ultimate success of keeping the client safe.
• Pass pre-employment background investigation.
• Participation in random drug screenings
• Possess a high school diploma, GED, or equivalent.
• Possess a valid and current driver license
• Possess a valid U.S Passport
• Possess a valid California BSIS issued Guard Card and exposed firearm permit.
• Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries preferred).
• Must possess excellent communication skills; written and verb
• Prior ERT, military, law enforcement or ex