System Navigation Case Manager

Consejo Counseling and Referral Service not-for-profit organization is hiring a Full-time System Navigation Case Manager.

Bachelor's degree and Spanish Bilingual preferred.

We have exceptional benefits, including medical, dental, vision, a 401(k), vacation time, sick time, paid holidays, personal days, life insurance, AD&D, training funds, and your birthday off. We offer relocation cost assistance and a sign-on bonus. If you're interested in pursuing a career in social work or a related field, consider getting a Master's degree. And if you're already on your way, congratulations! We can enhance your expertise and career opportunities.

Summary of Job Description:

The case manager will work with clients of different age ranges and backgrounds, persistent mental health concerns, and complex needs. The goal of the program is to provide responsive and comprehensive services to clients to improve their stability, wellness, and recovery. The case manager will assist in making referrals, coordinating care, and work with multiple systems including but not limited to jails, hospitals, vocational and housing programs, schools, legal systems, and medical providers.

This position will provide services to 15-24 year old young adult harmed by the criminal justice system living in Seattle/King County. Services will be provided at home, school, community, detention centers and other facilities where client services are needed. System navigation services for this population may include but it is not limited to: Criminal justice involvement, educational needs, housing needs, health services (both physical and behavioral health services), employment training, vocational rehabilitation, emergency response, and child welfare and finance management. It is expected that client enrolled in the program will receive trauma informed care and motivational interviewing strategies.

Being able to perform such meaningful work on a day-to-day basis brings you great fulfillment, and this is why you are perfect for this position as a System Navigation Case Manager!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• The case manager will work in partnership with the client and other providers in an effort to provide responsive, linguistically and culturally sensitive, and comprehensive services.
• Case Manager will work primarily with youth, ages 15-24, and their families from different backgrounds, who have persistent high-risk behaviors, with complex needs. However, from time to time we may serve clients who are younger or older depending on the referral and the need of the clients.
• Case Manager through the newly developed Youth at Risk -Assistance, Mentoring, Outreach & Re-entry Program will offer services to youth/young adults who are currently incarcerating and/or are in the process of transitioning back to the community.
• Maintain a caseload of 35 active clients at all times
• Provide direct services daily. These services may include, case management, individual services, group services, phone services, care coordination, etc.
• All services must be properly documented at Consejo records.
• Conduct outreach and engagement efforts
• Develop marketing materials to reach out the target population.

• Provide advocacy, outreach, information and referral services to low income clients in need of case management services including wrap around services, as needed.
• Serve clients with criminal justice involvement, gang involvement, etc.
• Ensure that clients in need of SUD and MH services are connected to Consejo treatment services.
• Coordinate services with other internal departments (mental health, domestic violence, substance abuse, etc.), other service providers and/or agencies to ensure optimal client care.
• Provide youth and their families with communication skills, tools and other resources to support the recovery of the client.

• Provide early intervention & education; assistance to overcome barriers in transitioning out; mentoring opportunities: coordination guidance; re-entry plan development: youth transitioning out of detention center.

• Assess crises and provide crisis intervention when necessary.