Regional Lead, Patient Access, KRYSTEXXA (Rare Disease) Southeast

Career Category

Corporate Services

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Regional Lead, Patient Access - KRYSTEXXA

What you will do

The Regional Lead, KRYSTEXXA Patient Access is responsible for leading and managing a team of field-based Patient Access Liaison, ensuring the group meets business and personal development objectives. The objectives of the Patient Access team are to listen to patients, interpreting their specific needs and providing friendly, professional and well-informed answers to their logistical questions. The Regional Lead, Patient Access will provide input on the strategic direction of the business. The Regional Lead, Patient Access will coordinate with Area Sales Directors to facilitate appropriate teamwork between the team and their sales partners with regard to joint team objectives, strong communication, and healthcare provider education Amgen By Your Side services.

• Lead and manage a team of patient access liaisons
• Accountable for the performance, training, and compliance of the team
• Develop key performance metrics appropriate to the team’s efforts and company business objectives
• Track each team member’s performance against key metrics
• Develop each team member individually as needed in order to fulfill the role in each region
• Work with Case Managers and AllCare Care Managers to support patient access to medications
• Ensure the team has appropriate fundamental and ongoing training and expertise
• Identify new patient needs throughout the year and work with cross-functional teams to communicate those needs effectively
• Coordinate team participation in national and local patient meetings and events
• Coordinate and support patient programs, if applicable, to satisfy current patient educational needs
• Develop presentations on the group objectives and performance as needed, at least quarterly

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications.

Basic Qualifications:

Doctorate degree AND 2 years of Sales/ Account Management OR direct patient care experience

Or

Master's degree AND 4 years of Sales/ Account Management OR direct patient care experience

Or

Bachelor's degree or AND 6 years of Sales/Account Management OR direct patient care experience

Preferred Qualifications:

• Bachelors degree required. MBA or advanced degree in a related field preferred.
• 10+ years of experience in pharma/biotech experience with a minimum of 5 years in recent orphan experience, preferably with “ultra-rare” patient populations.
• 5+ years of experienced in managed care, distribution or patient services/reimbursement.
• Excellent leadership, project management and problem-solving capabilities.
• Extensive knowledge of pharmaceutical reimbursement and managed care landscape, reimbursement processes, and specialty pharmacy operations.
• Experience working with multiple projects and managing multiple external vendors
• Must have strong planning, project management, communication, and organization skills. Ability to gather feedback and provide clear direction is essential. Flexibility to work in a fluid, fast-paced environment with multiple demands with initiative and independence required.
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.
• Requires approximately 50% travel, including some overnight and weekend commitments.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborativ