Receptionist (part-time)

Title: Receptionist (part-time)

State Role Title: W19012

Hiring Range: $13.56 per hour

Pay Band: 2

Agency: Dept Behavioral Health/Develop

Location: Southeastern Va Training Centr

Agency Website: https://www.sevtc.dbhds.virginia.gov/

Recruitment Type: General Public - G

 

Looking for a career with meaning and purpose? Join our team at Southeastern Virginia Training Center!

Southeastern Virginia Training Center is hiring a part-time, weekend Receptionist to join our Security team at our 24-hour facility. The Receptionist is responsible for answering a multi-line phone system and demonstrating a high level of customer service. This position maintains security by following procedures, monitoring logbook, issuing visitor badges and enforcing access control to the building.

 

About Us

At Southeastern Virginia Training Center (SEVTC) we serve citizens with intellectual and developmental disabilities. We are an intermediate care facility operated by the Department of Behavioral health and Developmental Services (DBHDS) where we support individuals in state-of-the-art homes with accommodations unique to their specific needs. At SEVTC, we take pride in providing our individuals with a person-centered approach, fostering their independence, and ensuring their life is fully realized to their potential. Our employees are our most valuable asset, and we take time to invest in their health, wellness, and happiness.

 

About the Role

• Serves as the first point of contact for staff, individuals and visitors to the Facility.
• Responsible for answering a multi-line phone system and demonstrating a high level of customer service including answering general questions.
• The position maintains security by following procedures, monitoring logbook, issuing visitor badges and enforcing access control to the building.
• This position monitors visitor activity monitors video surveillance monitors, and contacts police and/or fire departments in the case of an emergency as well as acts in the capacity of first responder for emergency situations.
• The position works weekends and some holidays from 7 a.m. to 3 p.m.
• This position is hourly/wage and not eligible for benefits. Hourly (wage) employees may not work more than 29 hours a week and are limited to working 1500 hours in a year.

 

Skills and experience required:

We seek a candidate with experience handling emergency situations in a calm and professional manner. We also seek the following:

• Experience with general office procedures and equipment.
• Proficiency in MS Office and databases.
• High school diploma or equivalent is required.
• Active, valid driver’s license.

Bonus points if you have:

• Experience with a multi-line phone system.
• Recent experience providing reception/security, and administrative support in an intermediate care facility.
• General knowledge of Security procedures.

 

Person Centered. Community Based.

SEVTC’s mission is to provide quality, person-centered services for individuals with intellectual and developmental disabilities and their families in partnership with a community-based system of supports.

We envision SEVTC as a center of excellence providing specialized supports that enable successful community living for individuals with intellectual, developmental and behavioral challenges across the state of Virginia.

Our values reflect an environment where: individuals lead self-determined lives that focus on empowerment, dignity and respect, employees are valued and appreciated as out most import asset, individuals and employees live, work and play in an environment that is safe and free from harm, collaboration with DBHDS, community partners, and family members is welcomed and fostered, and resources are utilized in a thoughtful and efficient manner.

 

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Southeastern Virginia Training Center only accepts online applications via PAGEUP. Resumes and other documents may accompany the application but will not serve as a substitute for an application. Faxed, e-mailed or mailed applications will not be accepted. Please refer to your PAGEUP account for the status of your application and