Sr. Director for Community & Family Engagement

Job Type Full-time Description

SUMMARY:

Under the direct supervision of the Program Officer for Early Learning Services. The role of the Sr. Director for Community & Family Engagement is to support improved familial outcomes through by formal partnerships with families and community partners. The Sr. Director clearly identifies partnerships that will strengthen and further the ELS programs with clear demonstrated results, particularly results that demonstrate familial success towards goals established.

Additionally, this position serves as resource to agency leadership by using data analysis to inform the agency’s mission, vision, goals and objectives. In the absence of the POELS, serves as department leader.

DUTIES & RESPONSIBILITIES:

• Ensures compliance with the Head Start Program Performance Standards in the area of Parent, Family & Community Engagement
• Manages existing and established as well as cultivates new partnerships within the community that supports supportive services for families or advances early childhood education through advocacy leadership
• Develops, plans and executes meaningful activities for parents to ensure effective and consistent engagement all levels of the program
• Assists the Program Officer for ELS with structuring and building the overall ELS division for maximum impact
• Works collaboratively with the Program Officer to ensure program alignment with the agency’s Strategic Management Plan
• Works collaboratively with the Business Analyst to interpret, analyze, and communicate relevant data that contributes to improved outcomes for participants and programs.
• Works with supportive services to intervene and troubleshoot potential challenges to the ELS program
• Ensures program compliance with all regulatory bodies for program viability and continuity without interruption
• Works with Program Officer to ensure overall health and safety throughout all program options
• Applies continuous quality improvement through ongoing monitoring
• Targets, identifies and reports potential challenges to the overall program
• Supervises, models, and mentors staff to ensure ELS provides a high-quality, appropriate, and culturally sensitive family support program
• Represents the agency and program on all media platforms and the community-at-large
• Possesses some knowledge of all agency programs for community collaborations and partnership building
• Maintains effective communication with families and staff
• Collaborates with the Program Officer for Early Learning Services and other ELS Directors (Director of ECNO and Director of ELS) to identify staff training needs and to facilitate training programs and staff supports
• Oversees ERSEA (Eligibility, Recruitment, Selection, Enrollment, Attendance) to ensure compliance with performance standards for the program
• Articulates the requirements of the Head Start Program Performance Standards and areas of compliance related to Parent Family and Community Engagement division
• Supports the Lead Advocates to full self-sufficiency and acute knowledge of the Family Services division
• Ensures that the Family Service area aligns with budgetary resources
• Represents the agency in communities of practice and panel discussions on financial literacy & economic security
• Creates seamless transitions and systems navigation services to families through established partnerships
• Works collaboratively with the Program Officer for ELS to build an effective Policy Council (PC) and other parent committees
• Collects and analyzes information for specialized reports
• Participates in general program evaluation and monitoring processes
• Actively participates on the multi-disciplinary team
• Develops and implements short-term and long-term plans for program growth
• Ensures the accuracy of data in the agency’s data system
• Performs all other duties as required

Requirements

REQUIRED SKILLS:

• Knowledge of community social services agencies
• Knowledge of federal, state and local regulations
• Ability to relate effectively with parents and community
• Ability to prioritize work and manage multiple tasks effectively
• Knowledge of child development or experience working with young children preferred
• Ability to write reports, business correspondence and procedural manuals
• Ability to perform outreach and gain the cooperation and confidence of parents
• Advanced skill in communicating orally and in writing, with large and small audiences
• Skilled in collecting, assembling, and analyzing data, preparing complex reports, and monitoring (tracking) progress

EDUCATION REQUIREMENTS & EXPERIENCES