Technical Project Manager/ Product Manager – Baltimore, MD

Technical Project Manager/ Product Manager – Baltimore, MD

About us 

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.

Join us in driving growth and seizing new business opportunities.

Role and Responsibilities 

At least 5 years of experience as an IT Project Manager and/or Digital Product Manager. Must demonstrate held a leadership role on at least 2 successful projects that delivered measurable value on time and on budget.

Specialized Experience Qualifications:

• At least 2 years of experience doing service/UX design and/or business analysis (including business rules and metric specification).
• At least 1 year of software development experience. Must demonstrate knowledge of database fundamentals and proficiency in SQL.
• At least 2 years of experience leading Agile scrum teams, including researchers, designers, business analysts, engineers (including DevOps engineers), and testers using Agile principles and practices.

Minimum Qualification

Project Planning and Management Duties:

• Apply agile principles and methods to regularly deliver business value within project schedule and budget constraints.
• Create and maintain project plans that are aligned with product roadmaps.
• Organize and lead project status and working meetings.
• Prepare and distribute progress reports; manage risks and issues.
• Adjust course based on lessons learned and constituent feedback.
• Define and maintain project governance model(s), including roles, decision authority, and decision processes.
• Introduce and sustain, with program and team participation, initiatives for continuous business process monitoring and improvement. 
• Guide delivery teams in making business and technical trade-offs relating to system development, implementation, operations, enhancement and maintenance. 
• Manage project content, including policy documentation, business requirements, technical artifacts and code repositories.

Product Strategy and Management Duties:

• Create and maintain product roadmaps. Prioritize and sequence the delivery of product features based on value (expected contribution to eliminating pain points and meeting program goals).
• Manage dependencies between constituent-facing product features and supporting “back-of-stage” capabilities (such as business rules management, content management and identity management).
• Look for opportunities to cost-effectively (re)use capabilities developed by other department/State initiatives.

General Management Duties:

• Monitor schedule and budget compliance.
• Monitor deliverable quality.
• Conduct market research.
• Develop Requests for Proposal (RFPs) and support procurement processes.
• Support contract and vendor management.