Senior Customer Advocacy Manager

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team.  Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

Flexera helps organizations understand and maximize the value of their technology, saving billions of dollars in wasted spend. Powered by the Flexera Technology Intelligence Platform, our award-winning hybrid IT asset management and FinOps solutions provide comprehensive visibility and actionable insights on an organization’s entire IT ecosystem. This intelligence enables IT, finance, procurement and cloud teams to address skyrocketing costs, optimize spend, mitigate risk, and identifies opportunities to create positive business outcomes. 

More than 50,000 global organizations rely on Flexera and its Technopedia reference library, the largest repository of technology asset data. 

We’re looking for a Senior Customer Advocacy Manager to build and scale our Sales Reference, Peer Review, and Customer Evidence programs—driving customer advocacy to accelerate sales, enhance marketing efforts, and strengthen brand credibility. 

This is a high-impact role where you’ll develop structured, scalable programs that turn happy customers into brand champions—providing the stories, references, and proof points that fuel growth. You’ll work cross-functionally with Sales, Customer Success, Marketing, and Product to ensure we have the right customers engaged at the right time to drive revenue impact. 

If you’re passionate about building world-class customer advocacy programs and love turning customer success into powerful storytelling, this role is for you. 

In this high-impact role, you’ll build structured, scalable programs that amplify the voice of our customers to fuel revenue growth, accelerate buyer confidence, and strengthen Flexera’s credibility in the market. You’ll partner cross-functionally with Sales, Customer Success, Marketing, Partner, and Product teams.  

This role offers the opportunity to shape the future of customer advocacy at Flexera. If you’re passionate about turning advocacy into a growth engine—and excited to bring structure and innovation to a fast-moving environment—this role is for you. 

What You’ll Do:  

Sales Reference Program: 

• Build and lead the end-to-end strategy and execution of our global customer reference program supporting direct and partner motions 

• Implement a mix of 1:1 and group reference strategies to support new logo acquisition and expansion (upgrad