Deputy Project Administrator

At Bitfocus, we’re building more than software — we’re building solutions that help end homelessness and transform communities. As a mission-driven team, we strive to live by our core values - we lead with care, innovate with insider knowledge, and celebrate the power of community in everything we do.

We take pride in our work, support one another, and embrace smart risks that drive meaningful impact. We value authenticity, curiosity, and growth — and we believe work should be both purposeful and enjoyable.

Everyone at Bitfocus plays a role in creating an 11-star experience for our customers. If you're passionate about using your skills to make a difference, we’d love to have you on the team.

We hope you consider bringing your talent and drive, and join us in helping end homelessness!

We seek a highly motivated and experienced Deputy Project Administrator to join our Community Administration team. This position plays a critical role in strengthening the region’s homelessness response system by providing a mix of in-person and remote leadership, planning, technical, and training services. This position is part of our Community Administration team and is ideal for someone who excels in collaborative, customer-facing environments and seeks to grow their impact in project management and system support.

This team helps develop and maintain comprehensive partnerships with customers at multiple levels, anticipate needs, and provide thoughtful solutions that align with broader homelessness response strategies, as they relate to HMIS. 

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.

THIS IS A HYBRID, FULL-TIME POSITION — SUCCESSFUL CANDIDATES WILL WORK PRIMARILY FROM HOME, BUT MUST BE AVAILABLE FOR IN-PERSON MEETINGS AND WILL BE REQUIRED TO TRAVEL PERIODICALLY, BASED ON BUSINESS NEEDS. 

Compensation: 

We are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications and professional experience, which can cause your compensation to vary. This role has an annual targeted total compensation range of $48,000 - $106,000, which includes variable compensation (bonus) eligibility.

(Most candidates join us at the lower half of the range to leave room for growth, learning, and development; we negotiate actual salaries with final candidates based on experience in similar roles and expertise related to qualifications)

Candidate AI Usage Policy:

At Bitfocus, we are committed to fostering a hiring process that reflects each candidate’s unique skills, experience, and perspective. To support a fair and authentic evaluation process, the use of artificial intelligence (AI) tools to generate or assist with responses is not permitted during any stage of the interview process. This includes live interviews (in-person or virtual), as well as take-home assessments, test projects, and work samples.

We understand that some candidates may require accommodations that involve the use of AI. If you require such an accommodation, please contact us in advance at people@bitfocus.com. We are committed to providing reasonable accommodations and ensuring that every candidate has an equitable opportunity to succeed.

About the Community Administration Team:

The Community Administration team partners closely with communities across the United States to maximize the role of HMIS as a key element of a strong homelessness response system.  Our role varies widely, and the day-to-day work may include responsibilities such as:

• Working closely with community partners to guide, plan, and manage complex initiatives in response to new federal funding.
• Consult with county leadership about bringing new shelters into the local coordinated entry system.
• Configuring Clarity Human Services to allow two agencies to share data.
• Reviewing data quality and outcomes dashboards to identify priority areas for agency outreach and support.
• Collaborating with other Bitfocus departments to develop a custom report.
• Designing audience-appropriate training for front-line staff, agency managers, and other community stakeholders. Topics may include HMIS requirements, coordinated entry workflow, local initiatives, CoC best practices, and/or other HMIS-related topics.
• And so much more!

As a Deputy Project Administrator, you will:

• Meeting Engagement: Be consistently available, focus