(Senior) Engineer, Field Service

<div class="content-intro"><p> </p> <p><strong>Step into a career with ASM, where cutting edge technology meets collaborative culture. </strong>​</p> <p>For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.  Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.  </p></div><p><br><br>For installations and commissioning of our systems as well as the associated maintenance and repairs, we are looking for a <strong>(Senior) Field Service Engineer</strong> in Crolles, France</p> <p><strong>Primary Functions</strong></p> <ul> <li>Installations, qualification, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM’s customer locations, occasionally also outside of Europe.</li> <li>Perform tool-down repair support in complex situations; work in variedly formed teams; develop action plans and presentations for problem resolutions.</li> <li>Create and maintain a high level of customer satisfaction through advanced customer service skills, implementing permanent solutions while maintaining a "safety first" mentality.</li> <li>Comprehensive and swift reporting.<br><br><br></li> </ul> <p>This position may require you to travel 30% of your working time to our various customers in France, Belgium as well as other areas of Europe. In the first year, you will be required to travel 70% of the time in order to complete your full training.</p> <p>Your customer base will be in France, Belgium and surrounding areas (predominantly Europe). Due to ASM’s growing international presence and customer base, the occasional business trip to North America or Asia might be necessary.<br><br><br></p> <p><strong>Education And Experience</strong></p> <ul> <li>Bachelor's degree in Mechanical, Electrical, Electronic or Mechatronic Engineering</li> <li>The ideal candidate already has experience in a field service/customer support role and has acquired knowledge in installation and startup of systems, preferably in semiconductor industry</li> <li>Good hands on skills</li> <li>Excellent communication skills in English and ideally French&l