Seasonal Returns Team Member

Join Lulus as a Returns Team Member—process returns, ensure product quality, and help maintain a smooth workflow in our warehouse to deliver the best to our customers.

Lulus Vision

At Lulus, our team is committed to offering the best possible service to our customers throughout the world. Our fun and casual work environment focus on innovation and teamwork at all levels of the organization. We are always on the lookout for talented and dedicated people to join the Lulus team as we continue to build our community!

Our Commitment

Lulus is proud to be an equal-opportunity employer and strives to create an organizational climate that fosters diversity, equity, inclusion, and belonging so that all of our team members can show up as their authentic selves and thrive. We are committed to increasing the representation of marginalized people across our team through hiring practices that value lived experience and unique perspectives. Our work environment embraces creative expression, collaboration, and connection without the expectation of assimilation.

As a Seasonal Returns Team Member, you will be handling the returns that come into the warehouse. Opening packages or folding clothes as the workflow demands, quality checking the items to ensure the best product goes back out to the customers. Under the advisement of the leadership team, you will make sure the workflow of the day is completed.

What You'll Do

Opening: Upon opening a return your responsibilities include:

• Make sure all items in the returned package are being initiated.

• Quality Check the items returned, making sure damaged items were not sent back by the customer.

• Read notes left by other departments to know the proper procedure to follow.

Folding:

• Doing a deeper quality check to ensure that damages do not go back out to the floor.

• Folding items in an orderly fashion to present to the customer.

Replenishment:

• Stacking desks with the products for the openers to open and the folders to fold.

• Keeping the floor clean, trash emptied when necessary, and tally counts accurate.

• Additional miscellaneous tasks the leadership team needs to be done to complete the day's work.

Additional Primary Responsibilities:

• Keeping your station clean and orderly. Checking emails for daily huddles and updates.

What You'll Need

• High School Diploma or GED preferred

• Prior experience working in a warehouse environment desired

• Excellent attention to detail

• Must be able to adapt quickly and cooperatively to change and be willing to jump in to help fold and opening as needed

• Demonstrate cooperative behavior with colleagues, supervisors, and managers at all times

• Work well under pressure. Meet multiple, and sometimes competing deadlines

Work Environment

• Duties are performed both inside and outside in varying temperatures including heat, cold, and sometimes wet or humid conditions. Exposure to high background noise is probable

Physical Requirements for Performing Essential Duties