Network Services Engineer - Hybrid 60% Remote

 

 

 

 

 

 

 

 

 

What You'll Be Doing

Join Wake County as a Network Services Engineer and Help Drive Innovation!

The Wake County Information Technology Department is seeking an experienced Network Services Engineer to provide advanced technical support and leadership for the county's enterprise network infrastructure and its connected partner agencies. In this role, you will lead the design, implementation, integration and monitoring of network hardware, software and circuits that support Wake County’s critical business systems. Additionally, you will be responsible for developing network designs that enhance disaster recovery and redundancy efforts, ensuring the secure and continuous operation of essential network services and business processes 24/7, including holidays.

Essential Functions:

• Monitor the performance of network hardware, software and data circuits, ensuring all network components are running on current firmware and/or IOS/COS release levels
• Act as a project lead or team member for assigned tasks and projects
• Develop strategies, technical direction and engineering solutions for enterprise-wide network services to meet key business needs
• Assist other IT staff with network-related issues and provide second-level support to the helpdesk for areas managed or supported by the Network Team

NOTE: This position has a 24-hour on-call requirement with the ability to be onsite at any Wake County location within 1 hour and 30 minutes and is 60% remote and 40% in-office.

NOTE: A valid Driver's License and "safe" driving record is required. 

About Our Team

Wake County Information Technology is in the heart of Raleigh’s booming downtown, a part of the Research Triangle area. If you’re a tech-guru, this is the place to be. Our team of smart, dedicated people is respected within our organization and recognized as leaders in the use of technology by the prestigious Center for Digital Government, regularly ranking in the top ten among counties with a population of 1 million or more. Our team members are our most valued asset and are treated as such with competitive salaries and top-notch benefits. We believe a good work/life balance helps people make better decisions, be more creative and enjoy coming to work. If you thrive in a highly collaborative, fast-paced, supportive environment, then you owe it to yourself to check us out.

The Basics (Required Education and Experience)

• Bachelors degree in Computer Science, Information Systems, Computer Engineering or a related field
• Two years of experience in network design and administration
• Six years of experience in network design and administration may be substituted for the combined education and experience requirements
• Valid Driver's License and "safe" driving record
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

The ideal candidate should have extensive experience in the following areas:

Network Infrastructure Management:

• Deploy, configure and maintain LAN/WAN routing, switching, firewalls and wireless systems (Preferred: Cisco)
• Experience with DNS, DHCP, EIGRP, BGP and QOS

Network Monitoring

• Use tools like packet capture platforms, SolarWinds, PRTG, Cacti, Viavi Observer/Apex or Cisco Catalyst Center (DNA) to track performance and uptime

Security & Compliance

• Support firewall policies, VPNs, Intrusion Protection, segmentation, security hardening
• (NAC) Network Access Control systems (Preferred: Cisco Identity Services Engine (ISE)

Documentation

• Maintain accurate network diagrams, inventories and change logs

Wireless Infrastructure:

• IEEE 802.11 standards
• Cellular networks, including LTE, 4G, and 5G

How Will We Know You're 'The One'?

• Ability to identify issues, obtain relevant information, relate and compare data and identify alternative solutions
• Knowledge of and ability to use effective approaches for choosing a course of action, developing appropriate solutions and reaching sound conclusion