SOFT SERVICES MANAGER

Position Title: SOFT SERVICES MANAGER 

Reports To:

Salary: $75,000 - $87,000

Pay Grade: 13 

Other Forms of Compensation: bonus 

 

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). 

 

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. 

 

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions.  This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

 

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. 

Job Summary

 

The Soft Services Manager a staff for the cleaning of Critical Environments and ensures standard operating procedures are adhered to in multiple buildings. Functioning closely with employees and operational leaders to proactively ensure and sustain site-specific GMP cleaning, GMP Pest Control Program & GMP glass wash requirements. 
This individual will need to have knowledge of current Good Manufacturing Practice (cGMP) and other critical environment cleaning practices and procedures, and principles of management and supervision.

 

 

•    Liaise with customers and clients to promote best practices of the Critical and non-Critical Environment Cleaning program. 
•    Perform audits to monitor cleaning compliance. 
•    Collaborate with clients to develop cleaning solutions for controlled and regulated spaces. 
•    Support customer audits & qualifications where necessary. 
•    Supports RCA and CAPA responses related to GMP cleaning nonconformities. 
•    Coordinate with Corporate QA team on cleaning environment. 
•    Train new and existing associates on GMP cleaning SOP's and cleanroom behaviors. 
•    Draft Critical Environment Cleaning Related Monthly Business Review (MBR)/Quarterly Business Review (QBR)

 

 

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Eurest services maintains a drug-free workplace.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan