GOVERNMENT OPERATIONS CONSULTANT II - 64085462

Requisition No: 852142 

Agency: Department of Health

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 64085462

 Pay Plan: Career Service

Position Number: 64085462 

Salary:  $44,060.11 

Posting Closing Date: 05/09/2025 

Total Compensation Estimator Tool

Department of Health

Division of Medical Quality Assurance

Bureau of Enforcement

Consumer Services Unit

**Open Competitive Opportunity**

 

 

Your Specific Responsibilities:

• Analyze and process medical/allied health complaints consisting of Code 15 Reports (Hospital, Nursing Home & Assisted Living Facility), civil malpractice settlements, civil complaints, hospital disciplinary reports, internet prescribing/unlicensed storefront pharmacies and consumer complaints against Florida health care licensees to determine conformity with existing quality assurance principles and standards. Data is analyzed, and employee develops solutions or alternative methods of proceeding or resolving issues.
• Consult with federal, state, and local organizations on matters related to the above reports/complaints.
• Interpret and apply statutes, policies, and regulations in analyzing complex data regarding patient care and malpractice issues involving health care practitioners.
• Review documents and contact appropriate parties to ensure compliance with applicable statutory and regulatory requirements.
• Conduct investigations when appropriate; issue subpoenas, citations, cease and desist agreements and notices of non-compliance; contact and interview witnesses and experts as necessary when conducting investigations; prepare investigative reports and prepares file for legal review; testify at hearings as necessary.
• Provide technical assistance, consultative services and direction for development, implementation and evaluation of data and reports. 
• Research, prepare and disseminate reports of a topical or statistical nature as required by the manager or agency officials.
• Consult with, assist, and act as liaison between and among the professional boards, complainants, licensees, consultants, other governmental agencies, and the various sections of the agency; assist in the development of consumer education materials. 
• Evaluate and interpret laws, rules, and regulations as they apply to various practice acts and related statutes and recommends changes as necessary.
• Represent the agency at board meetings, probable cause panel meetings, hearings, conferences; attends education seminars to enhance professional development and expertise.
• Assist as mediator in resolution of complaint issues.
• Assist with training in use of new forms, reports, procedures according to policy.
• Perform other duties as required.    

 

Required Knowledge, Skills, and Abilities:

<