IT Epic Application Lead - Epic Grand Central / Prelude -- Epic Grand Central Certification Required

Your job is more than a job

GENERAL DUTIES

General Functions:

• Represents Information Technology in a respectful and professional manner.
• Provides leadership in the development of the use of a specific application and the subsequent roll out of the functionality.
• Completes assigned tasks per defined project scope, timelines, and budgets. Monitors division tasks to ensure they are completed on time.
• Understands interconnectivity and integration with EMR and third-party applications.
• Works with internal IT teams on technical troubleshooting, integration, reporting, and training. Participates in division meetings
• Demonstrates creativity and passion to continuously learn. Mentors team.
• Follows department standards and procedures.
• Communicates effectively with technical team at all levels and with users at a non-technical and clinical level.
• Alerts senior staff members of any outages, problems, or delays.
• Maintains knowledge of health care, technology, and industry trends.
• Maintains appropriate certifications.

Systems Analysis:

• ​Interprets data regarding current environment and document workflows and system access.
• Applies analytical skills and related application knowledge to define the information requirements necessary to design, build, and install upgrades and/or new implementations.
• Analyzes and makes sound recommendations for workflow based on system capabilities.
• Develops and/or evaluates previously refined data and programs and selects from a range of alternatives to determine the appropriate action to be taken. Understands functionality and relationships between supported applications.
• Leads optimization efforts of clinical staff and departments.
• Coordinates upgrade activities with team.

Project Management:

• Develops or helps in the development of work plans, task sequencing.
• Develops time schedules, conversion and test procedures for all aspects of system.
• Executes necessary investigation, analysis, and evaluation to determine project feasibility and develops project scope.
• Utilizes change management process.
• Ensures each team completes tasks on time and is accountable to manager for team completing assigned work on time.

Other Duties as required:

• Completes required documentation.
• Serves as member of various employee committees to discuss workflow, system needs and changes.
• Coordinates activities with other departments and work groups as needed.
• Serves as a backup to related positions as needed.
• Participates in on call rotation for application support.
• Provides Help Desk support as needed.
• Performs related duties as assigned.

For the Application Support/Build Teams:

• Creates test plans to support thorough application and integrated testing scenarios.
• Supervises testing and validates change logs.
• Reviews newly released software to ensure integrity.
• Resolves post installation technical problems in a timely manner, assists team in resolving complex issues, escalating issues as necessary to the appropriate organizational or vendor level.
• Expert on routine duties often asked to mentor team. Uses appreciable originality on system assignments, makes recommendations and seeks approval on complex matters.
• Researches, identifies, designs, and implements solutions to special client requests or requirements and thoroughly documents all identified solutions and standard operating procedures.
• Plans independently the full range of programming actions needed to achieve desired end-results on complex problems; analyzes and suggests system development tasks.
• Performs system design/build/update. Monitors release notes for pertinent build and testing for the system.
• Keeps documents and change logs updated.
• Maintains quality control between environments with build activities.

For the Instructional Design & Training Teams:

Training Environment Management

• Responsible for optimal functioning, design, and content of training environment.
• Develops or helps in the development of work plans, task sequencing.
• Proposes deadlines for and task delegation for all training environm