Salesforce Marketing Cloud Product Owner (REMOTE)

EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. 

Learn More About Our Company

What We’re Offering

• Paid time off plus paid holidays
• Medical/dental/vision insurance plan
• Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan
• 401K plan
• Culture: We value and strive for excellence in all that we do through innovative technology by creating long lasting relationships with our stakeholders, co-workers, and customers. We continentally strive to foster teamwork, engagement and enhance our employee’s skills and competence by providing appropriate training.

Compensation Range: $117,200-$135,000 

Compensation may vary based on applicant's work experience, education level, skill set, and/or location.  

Job Purpose

The Salesforce Marketing Cloud Product Owner plays a pivotal role in advocating for business within the organization, ensuring business alignment with Salesforce solutions. The Product Owner (PO) will manage and execute a Salesforce digital roadmap across the business to bring new experiences and features to employees and customers that will promote a most valued customer experience, and revenue growth by closely aligning business goals with Salesforce deliverables. The goal is to standardize capabilities across lines of business (LOBs) and coordinate with other Product owners to build a common process and RACI for engaging with the business.

Up to 10% Travel Required

Essential Duties and Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:
1.  Product Vision (Solution): Define product features from solution perspective and ensure alignment with business objectives.
2.  Product Backlog Management: Create and maintain a prioritized product backlog, incorporating feedback from Business stakeholders (including new needs or enhancements).
3.  Requirements Gathering: Work closely with cross-functional teams to gather and define detailed product requirements. 
4.  User Stories: Break down product requirements into user stories with clear acceptance criteria, ensuring a shared understanding among team members. 
5.  Release Planning: Coordinate with other POs and the release manager to ensure releases are minimized and as efficient as possible. Collaborate with development teams to plan and prioritize releases, considering both business and technical aspects in conjunction with the designated release manager. 
6.  Collaboration: Act as a bridge between business stakeholders and development teams through the explanation of user stories and acceptance criteria. Ensure clear communication and understanding of product goals, features, and progress. 
7.  Metrics and KPIs: Define and track key performance indicators (KPIs) to measure the success of the product and drive data-driven decision-making. 
8.  Documentation: Responsible for ensuring the documentation that describes the architecture, functionality and data consumed and transformed is fully documented whether by themselves, the admins, or external partners.  
9.  Learning: Manage time effectively to ensure time is spent on research of new features and functionality of the relevant Cloud environment. Invest time in understanding the business and help plug holes in process definition with business partners. 
10. Develop strong working relationships with business stakeholders to understand top priorities for their business units; communicate status of critical work in progress; mitigate impediments; seek engagement and collaboration in person as much as possible. 
11. Support the business by applying cross functional subject matter expertise of business process, systems, and integration to facilitate continuous improvement and innovation. 
12. Analyze data, risk, impacts, scope, and priorities for the overall business objected to meet goals.
13. Collaborate on User Documentation.
14. Conduct Salesforce Product Research including membership or association with appropriate peer communities for different innovative solutions to meet business ob