Director, De Novo Operational Launch Readiness - Nashville Hybrid / Remote Surrounding Areas

• Hybrid based at our corporate office in Brentwood, TN, with on-site work required Monday through Wednesday for candidates in Nashville and surrounding areas.
• Remote option available for candidates outside of surrounding areas. 

DUTIES AND RESPONSIBILITIES

Operational Readiness and Project Compliance

• Lead operational, clinical, regulatory, and survey readiness from post-syndication through first case and early stabilization.

• Ensure each project has clear milestones, assigned owners, current status reporting, risk identification, and timely escalation of barriers.

• Oversee readiness related to:

  • Staffing

  • Policies and procedures

  • Clinical workflows

  • Equipment and supplies

  • Pharmacy operations

  • Emergency preparedness

  • Training

  • Scheduling

  • Information Technology

  • Revenue cycle

  • Payer readiness

  • Facility preparedness

Cross-Functional Leadership and Escalation

• Serve as the primary operational integration leader for assigned de novo projects, ensuring alignment and accountability across corporate and market functions.

• Coordinate deliverables across:

  • Development

  • Facilities

  • Legal

  • Licensing

  • Accreditation

  • Clinical Operations

  • Information Technology

  • Revenue Cycle

  • Managed Care

  • Supply Chain

  • Finance

  • Human Resources

  • Market Operations

• Synthesize project risks, unresolved issues, resource constraints, and decision needs into clear recommendations.

• Escalate critical issues through appropriate leadership forums.

Board Preparation and Governance

• Own board meeting preparation, including agenda planning, project status updates, decision items, approval requests, and follow-up actions.

• Prepare concise board materials summarizing:

  • Milestones

  • Risks

  • Operational readiness

  • Budget and capital considerations

  • Pending decisions

  • Next steps

• Ensure board follow-up actions are documented, assigned, tracked, and completed.

Launch Readiness and First-Case Preparation

• Lead readiness reviews to confirm preparedness for licensure surveys, accreditation surveys, first-case readiness, and post-opening operations.

• Coordinate with market and facility leadership to ensure the Administrator, Clinical Director, Business Office Manager, and other key leaders are onboarded and prepared for launch.

• Support:

  • Go-live plans

  • First-case readiness plans

  • Contingency plans

  • Operational handoffs

  • Early stabilization efforts

Project Oversight and Workplan Governance

• Provide oversight of project plans, readiness trackers, risk logs, issue logs, decision logs, board trackers, and project management tools.

• Ensure Project Managers maintain accurate and current documentation aligned with the master de novo project template.

• Capture lessons learned and incorporate improvements into the de novo operating model.

Stakeholder Communication and Process Improvement

• Prepare and deliver project updates for leadership meetings, board meetings, readiness calls, and stakeholder forums.

• Build effective relationships with senior leaders, market leaders, facility leaders, physician partners, vendors, regulatory contacts, and external stakeholders.

• Recommend improvements to:

  • De novo processes

  • Readiness models

  • Communication cadence

  • Reporting tools

  • Project governance structures

Key Deliverables

• Board agendas and board-ready project status materials.

• Project readiness executive updates and assessments.

• Escalation summaries, decision trackers, and risk/issue logs.

• Operational handoff and stabilization plans.

• Workplan governance documentation, master template updates, and lessons