Internal Communications Specialist

Best People + Right Culture. These are the driving forces behind JE Dunn’s success.

By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.

Role Summary

The Internal Communications Specialist will develop and manage communications strategies targeted specifically for an internal audience. Working with communications leadership, the Communication Specialist will develop communications strategies and written content across various internal publications, intranet page, and email distribution.  In support of internal communication campaigns, the Specialist will be responsible for reporting and analytics to assess ROI and ongoing health and efficacy of campaigns across these assets. All activities will be performed in support of the strategy, vision and values of JE Dunn.  

• Autonomy & Decision-Making: Makes decisions on routine matters, provides recommendations to supervisor and refers all exceptions to supervisor.  
• Career Path: Senior Communications Specialist

Key Role Responsibilities - Core

COMMUNICATIONS SPECIALIST FAMILY – CORE

• Executes and manages distribution of JE Dunn content management plan for internal communications.
• Measures and reports performance of all communication campaigns and assess against goals (ROI and KPIs).
• Identifies trends and insights and optimizes spend and performance based on the insights.
• Collaborates with internal teams to create communication initiatives.
• Evaluates end-to-end internal stakeholder experience across multiple channels and touch points.
• Collaborates with agencies and other vendor partners.
• Evaluates emerging technologies; provides thought leadership and perspective for adoption where appropriate.
• Contributes to communications effectiveness by identifying short-term and long-range issues that must be addressed within the space.
• Brainstorms new and creative growth strategies through internal communications.
• Assembles information and distributes scheduled internal communication such as emails and newsletters.
• Produces video content to support thought leadership initiatives, marketing pursuits, events, executive communications, and other content creation and video initiatives.
• Creates and edits video and audio projects, capturing / importing media, organizing media assets, editing footage and sound files, creating and inserting static and motion graphics, adding music/voice-over/SFX, media management and archiving project media.

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner
• Communication skills, verbal and written - Advanced
• Proficiency in MS Office – Intermediate
• Proficiency in Adobe Creative Suite, InDesign and Photoshop, Adobe Premier Pro, both PC and iOS operating systems preferred, digital video conversion from one file format to another – Intermediate
• Proficiency in Video operation and production in multiple environments; including motion graphics lighting, sound and post-production editing
• Proficiency in core CMS competencies (Drupal, WordPress, Wix, Squarespace); WordPress preferred
• Superior organization skills and attention to detail for 100% accuracy
• Ability to adapt and address fast-paced project changes and adjustments
• Proficiency in fundamentals of typography, layout and composition
• Ability to quickly and effectively solve complex problems – Intermediate
• Ability to work in a collaborative, fast paced, and deadline driven environment
• Ability to build relationships and collaborate within a team, internally and externally

Education

• Bachelor’s degree in digital marketing, journalism, communications, visual arts, or related field (Preferred)
• In lieu of the above requirements, equivalent relevant experience will be considered.

Experience

• 3+ years communications experience, including multi-media, web site management and/or account-based marketing and communications.
• Omnichannel communication experience (Preferred)
• Portfolio of various written work (Preferred) 

Working Environment

• Must be able to lift up to 25 pounds
• May require periods of overnight travel
• Normal office environment
• Specific environmental and physical requirements may vary by project type/location
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