Facilities Operations Assistant Manager

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

 

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.

 

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

 

The Facilities Operations Assistant Manager assists with the management of maintenance and repair of leased building services, fixtures, and equipment, environmental services for leased and owned sites, and manages staff and building service vendors. This role also supports contract management and regulatory compliance for services and locations under this scope.

Responsibilities

Project & Maintenance Supervision: 

• Daily oversight of leased facilities operations
• Track, prioritize, and perform operational duties in collaboration with Ops Manager and Coordinators. Includes but not limited to: fixtures and equipment – installation, power and data changes, lighting, painting – repair, flooring – repair, HVAC, plumbing, general engineering & building system controls, janitorial, roofing, exterior maintenance, waste management, landscaping, pest control
• Lead triaging and delegation of leased facilities operations requests and projects, including oversight of the ticketing and work order management system

Vendor Oversight: 

• Provide quality control and work validation
• Assist with contract management, including writing or editing contract drafts and developing KPIs

Regulatory Compliance

• Support Ops Manager with regulatory compliance (research and clinical), including on-site audits, validation of SOP adherence, etc.

General Responsibilities 

• Serve as first level of escalation for staff, vendors, and colleagues to resolve issues
• Participate and Lead CPI endeavors and workflow improvements
• Support Coordinators and Ops Manager by regularly monitoring team bandwidth and performing O&M and Administrative roles to level workloads, including but not limited to onboarding, supervising, and time approvals for staff
• Carry out special assignments or projects, requiring departmental knowledge and expertise, as assigned

Qualifications

Required:

• High School Degree or equivalent

• 2 years of experience in facilities management

• Critical thinking skills
• Ability to take initiative and use sound judgment in carrying out responsibilities
• Ability to work in a fast paced, complex healthcare environment
• Customer service skills
• Ability to prioritize concurrent responsibilities and demands
• Basic knowledge of medical and research terminology
• Strong organizational and time management skills
• Demonstrates initiative as evidenced by advancing technical skills, sharing knowledge with others and taking on more responsibility
• Advanced ability in the use of the Microsoft Office Suite (Word, Outlook, PowerPoint, Excel)
• Ability to work independently and as part of a team as the situation requires
• Ability to facilitate and present in meetings
• Ability to navigate team and organizational dynamics
• Ability to prepare, monitor, and interpret budgets including analysis of variances

Preferred:

• Associate or Bachelor's Degree
• Building Operator Certification (BOC)

• Experience working in a healthcare setting preferred

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