Community Health Services Specialist I - Extra-Help

Posting number: 26.198

Department: Social Services

Job classification: Community Health Services Specialist I

Posting type: Open

Categories: Miscellaneous

Summary

This recruitment is for temporary, non-benefited, extra-help work ONLY. Do not apply if you are not willing to accept temporary, extra-help work.  Departments may hire extra-help employees for a limited period.  Extra-help is temporary employment generally not to exceed six (6) months unless seasonal, intermittent, or on-call.  Extra-help employment may last up to one (1) year when hired to work on a specific project.  Extra-help employees are paid only for the hours worked and are not entitled to benefits, property rights (seniority), or promotional preference.  As an extra-help employee, there is no guarantee of regularly scheduled hours or continued employment.  Interested applicants and current extra-help employees interested in permanent positions with the County must apply for those positions during open recruitment. The current vacancy is in Ukiah.

Under direct supervision at the entry level and general supervision at the journey level, performs a variety of paraprofessional functions in support of social services, mental and public health professionals; serves as a vital link between communities and clients to improve family functioning, health, children and adult services; relieves professional staff of the more routine duties; performs ongoing assessment and case management; provides direct training and/or counseling for clients on a variety of issues; performs related duties as assigned.

Social Services - EFAS - Outreach/Navigation: This position assists with the Front Door for Families program. This position is responsible for providing case management, including screening, housing guidance, and support in helping Mendocino County families experiencing homelessness or at risk of homelessness find and secure stable housing. This position is grant funded through December 31, 2026.

Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600.

Examples of duties

• Perform or assist with case management and coordinate services for clients including referrals to necessary medical, educational, social, preventative, and vocational rehabilitation services.
• Act as a liaison between staff and families by helping families set up appointments for a variety of social and health services and providing interpretation services between families and staff; calls to continue follow-up plans recommended by staff.
• Provide outreach services; engage clients in enrolling in health and social service programs; provide information on community resources, referrals; link clients to agencies and providers, and other community networks.
• Make appropriate referrals to community resources after assessing client needs and following up to assess progress; advocates and collaborates with local agencies with the purpose to speed up process for obtaining services. Ensure information for services provided, payment methodology, benefits, etc. is related to clients and determines eligibility. Determine client needs as appropriate.
• Coordinate and conduct routine home visits in order to assess families in crisis and determines appropriate intervention/referrals; provide parenting and/or household management skills training, etc.
• Update client demographic/financial information as necessary; advocate on behalf of clients; monitor service delivery and presents client assessments to professional staff.
• Translate / interpret information as necessary; serve as an outreach worker in contacts with the non-English speaking community.
• Process and complete applicable forms; perform telephone or in-person intake interviews; prepare and mail letters of reminder; schedule client appointments; answer questions; maintain applicable client records.
• Track and report grant expenditures for residential treatment, working with counselors and treatment providers, assist clients in finding suitable residential treatment programs; monitor certificate compliance, maintain resource catalog and daily bed assessments.
• May monitor service delivery and report on individual client's progress.
• May supervise visits between parents and children and/or provides occasional/emergency child care services.
• May arrange and/or provide transportation