Adult Health Home Care Manager

HeartShare St.Vincents is looking for a Care Manager for our Integrated Health Department! The Care Manager has overall day to day responsibility for coordinating the activities of the care team for clients with complex medical and/ or psychiatric co-morbid conditions and for facilitating clients’ access to the full range of medical and psychosocial services in an efficient and effective manner.

Primary Responsibilities and Essential Functions of Position: 

• Use positive approaches when handling difficult situations.  

• Remains flexible and adapts to change. 

• Serves as a role model for program participants.   

• Remains sensitive and responsive to cultural differences of program participants and staff. 

• Participates in multi-disciplinary case conferences and projects, demonstrating team spirit and ability to work with other community-based organizations to meet clients’ needs. 

• Works closely with the interdisciplinary care team including PCP, psychiatrist, therapist, residential services, substance abuse treatment program, ACT Team, etc. 

• Provides input to providers/client/family for written individualized care plans. 

• In conjunction with the client, identifies potential barriers to care and resolutions to those barriers; outreaches to clients who have not met treatment goals to resolve barriers/adjust goals when possible. 

• Evaluate medication compliance and assess potential barriers to adherence; ensure medication reconciliation is current  

• Receives alerts for ER admissions of assigned clients, visits clients during admission and participates actively in discharge planning and care transition activities; and contacts clients on the day of discharge from client services and ER or within 24 hours  

• Outreaches to clients to facilitate keeping scheduled appointments; arranges for metabolic and periodic preventive screening, per evidence-based guideline standards  

• Coordinates services between client and extended care team providers to ensure that integrated care plan is fully implemented 

• Regularly reviews client information from care team members to identify clients requiring outreach and engagement, and identifies quality of care issues and refers appropriately. 

• Provides or arranges for provision of self-management/ wellness education, peer and other support groups in the language that the client/family prefers.  

• Reviews benefits, entitlements, housing with the client/family and assist in the application process. Follows up as necessary to ensure services are approved.  

• Complete outreach to clients to enroll into services if there is a decrease in current caseload. 

• Adhere to all government and funder regulations. 

• ​​High school diploma or GED ​Required
• Associates preferred majoring in a Health related or Social Services field Preferred
• Minium of two years’ experience in case management or related medical field 
• Ability to travel across all 5 boroughs for Home Visits Required  ** With Mileage Reimbursement **

Benefits 

At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: 

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Wellhub Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more