Functional Business Analyst - Logistics & Warehouse Systems - ONSITE

Req ID: 358387 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Functional Business Analyst - Logistics & Warehouse Systems - ONSITE to join our team in Carlsbad, California (US-CA), United States (US).

We are seeking experienced Functional Business Analysts to join our Team in Carlsbad, CA. The selected resources will support Distribution, Warehouse, and Logistics business functions and associated enterprise systems. The role includes Level 2 production support as well as participation in multiple logistics and transformation initiatives across warehouse, transportation, automation, and reporting platforms.

Key Responsibilities

Requirements Gathering, Design & Development

• Gather and analyze business requirements by working closely with stakeholders and end users through workshops and working sessions.
• Create and maintain project documentation including Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and System Requirement Specifications (SRS).
• Act as a liaison between business teams and IT to support system enhancements, upgrades, and new implementations.
• Document business processes, use cases, and functional specifications.
• Support User Acceptance Testing (UAT) and coordinate testing activities with business users.
• Design system solutions that meet business needs and align with enterprise IT architecture standards.
• Develop detailed functional design artifacts including process flows, data models, and system interfaces.
• Collaborate with system analysts, architects, vendors, and internal development teams to coordinate and deliver technical solutions.

Support & Maintenance

• Provide Level 2 application support, including incident management, break/fix activities, and production issue resolution.
• Offer continuous support for deployed systems by identifying root causes and implementing effective solutions.
• Perform various testing activities including Functional, Regression, Integration, and User Acceptance Testing.
• Develop and execute complex SQL queries and stored procedures using:
  • MS SQL Server Management Studio
  • Oracle PL/SQL
• Maintain SQL scripts for test data creation and defect retesting.
• Monitor system performance and support ongoing maintenance to ensure stable and efficient operations.

Training & Documentation

• Conduct training sessions for end users and technical teams on new systems and enhancements.
• Develop and maintain training materials, user guides, and technical documentation to support knowledge transfer and operational continuity.

Systems & Technologies Supported

• Manhattan WMOS (2010 & 2018)
• Oracle EnterpriseOne (E1) ERP
• SAP, BAAN
• Precision / TRAX Transportation Management System
• Logistics Control Tower solutions
• Machine automation systems (conveyors, print & apply, weigh scales, case sealers)
• Power BI and enterprise reporting tools
• Integration platforms (XML, webMethods, Oracle Fusion Middleware)

Minimum Requirements

• 3+ years of experience as a Business Analyst supporting Manhattan WMOS (2010 & 2018)
• 2+ years of experience with Oracle EnterpriseOne (E1) or similar ERP systems
• 2+ years of hands-on experience with Oracle PL/SQL and MS SQL Server, including stored procedures and triggers
• 2+ years of experience supporting Pick, Pack, Ship (PPS) processes across:
• Warehouse Management
• <