Wellness Assistant Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.

About the role

Four Seasons Hotel Westlake Village is seeking a Wellness Assistant Manager to lead our wellness initiatives with passion, professionalism, and expertise. This leadership role requires a strong background in fitness, nutrition, and overall well-being, ensuring exceptional guest experiences through innovative wellness programs. The ideal candidate will be a dedicated leader, committed to delivering outstanding service while fostering a culture of health and balance.

What you will do

• Assists the Executive Director and Operations Manager in leading an integrated health and wellbeing team that provides comprehensive fitness, medical, nutritional, life balance and spa services. 

• Interfaces with all relevant team members of wellness, Four Seasons, and medical to ensure strategic alignment, seamless guest experience (including pre-work distribution and follow-up), and effective use of resources. 

• Ability to display a high level of integrity and professionalism at all times in dealing with guests and employees. 

• Ability to develop close working relationships with Reservations, Front Desk, Spa, Laundry, Engineering, IT and Housekeeping as a support system in operations. 

• Contributes to program development, service development, bundling and packaging process of the division. 

What you bring

• High school diploma or equivalent preferred. 

• 1+ year(s) previous experience in a luxury Wellness-related business.

• Must be flexible with schedule - Able to work weekdays, weekends, and holidays. 

• Reading, writing and oral proficiency in the English language.  

• The ability to accurately perform admin tasks and use multiple software programs.

• The ability to multi-task while under pressure.

• Successful candidate must possess legal work authorization in the United States.

  
What we offer

• Salary Range: $72,000 - $77,000

• Health Insurance - Medical, Dental & Vision

• Company Match 401K Plan

• Complimentary stays at Four Seasons Worldwide 

• Complimentary meals in our Wellness Café

• Laundered Employee Uniform 

• Employee Assistance Program  

• Investment in your Wellbeing  

• Life Insurance  

• Complimentary on-site parking