Sr. Manager, IT Network & Datacenters

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Job Title: Senior Manager, IT Network and Datacenter Operations 

About Us: We are a leading software security company dedicated to delivering cutting-edge solutions that protect organizations from evolving cyber threats. As we continue to scale, we are seeking an experienced IT Project Manager to join our technology team and lead high-impact initiatives that drive operational excellence and technological innovation across the organization. 

Position Summary: We are seeking a seasoned Senior Manager to lead the strategy, design, and operational excellence of our network and datacenter infrastructure. This leader will be responsible for managing high-performance teams, developing scalable solutions, ensuring optimal performance and security, and partnering cross-functionally to support enterprise-wide IT initiatives. This role influences cross-functional decision making and drives alignment across business units. It also contributes to the broader IT strategy and planning in collaboration with senior leadership, and requires navigating complex, rapidly evolving infrastructure environments with resilience and adaptability. 

Key Responsibilities: 

• Develop and execute strategies for network and datacenter reliability, scalability, and security 

• Lead daily operations across datacenters, on-prem networks, and cloud environments 

• Oversee vendor relationships, contracts, and service level agreements (SLAs) 

• Manage a team of engineers and technicians; hire, mentor, and develop talent 

• Oversee a dynamic team of engineers and technical specialists, taking responsibility for not only the day-to-day management and coordination of their efforts but also for recruiting top-tier talent to strengthen the team.  

• Implement ongoing mentorship programs and provide continuous professional development opportunities, ensuring that each team member receives the guidance, training, and support necessary to excel in their roles and advance their careers within the organization. 

• Champion the continuous exploration and implementation of innovative technologies and automation solutions to drive greater operational efficiency and optimize costs across all aspects of network and datacenter management. By embracing forward-thinking tools and processes, proactively identify opportunities for streamlining workflows, reducing manual intervention, and enhancing the overall reliability and scalability of the IT infrastructure. 

• Partner closely with cybersecurity teams to ensure robust protection of network and datacenter assets through coordinated vulnerability assessments and implementation of advanced security protocols. Collaborate with DevOps specialists to automate deployment of pipelines and maintain high standards for system reliability and scalability. 

• Engage cross-functional business stakeholders to align IT solutions with operational requirements, ensuring that technology initiatives directly support organizational goals and drive measurable business value. 

• Facilitate effective communication and coordinate strategic decisions to ensure seamless alignment among various business units. By fostering collaboration and maintaining open channels of dialogue, work diligently to guarantee that objectives across departments are harmonized, supporting the organization’s broader mission and enabling integrated, enterprise-wide progress. 

• Collaborate closely with senior leadership to provide comprehensive input and strategic recommendations for IT planning, ensuring that the organization's technology initiatives align with overall business objectives and support long-term growth and efficiency. 

• Respond swiftly and effici