Senior Business Process Analyst

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

This team is the steward of how employees experience HR at Workday. You will be leading an existing, talented team of business solutions and technology analysts within our HR organization. You’ll be joining the HR organization, full of passionate HR professionals dedicated to ensuring a brighter Workday for all. The People Solutions & Technology team members are business-facing technical project managers, serving as the link between technology and business objectives, leveraging their in-depth global domain expertise to streamline processes, champion new initiatives, and effectively engage cross-functional stakeholders

About the Role

The Technology Solutions Analyst role in People Operations is a strategic role that transcends the traditional Business Analyst function, focusing on innovative employee experience design and process optimization. They drive cross-functional projects as an employee experience design specialist, playing a key role in reimagining the employee experience across internal programs and processes. This role will liaise between our People & Purpose and WoW (Workday on Workday) IT teams. The Technology Solutions Analyst possesses strong communication and project management skills, enabling them to work with key partners to understand requirements and shape deliverables, ensuring we’re meeting key milestones on-time.

• Drive innovation by identifying and implementing improvements to processes and programs on a global scale, specifically focusing on streamlining user experience.

• Ensure project success, including evaluating technical/functional requirements for completeness as well as influencing the future roadmap for an industry-leading strategy

• Clarify ambiguity and adapt to constantly evolving environments

• Manage multiple priorities and complex tasks in a multifaceted work environment

• Manage and adapt to ensure timely delivery of projects, working closely with cross-functional teams

• Influence the strategic roadmap for an industry-leading employee experience, leveraging strong communication and project management skills to ensure on-time delivery of key milestones

• Challenge existing assumptions and configurations, transforming challenges into opportunities for continuous system and process improvements

• Drive employee-centric and service minded solutions when evaluating and delivering key processes. Ultimately, this role is critical in shaping an exceptional employee experience through strategic technological solutions and process excellence.

About You

Basic Qualifications

• 7+ year’s experience as a Business Analyst (or similar role), within HR functional areas, implementing and supporting HR and Compliance processes in Workday

• End-to-end implementation experience including project management, issue management, communication and change management

• Experience communicating effectively with different levels within the organization as well as w