Senior Product Manager - Workday Everywhere

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

The Workday Everywhere team is looking for a Senior Outbound Product Manager to join us and support our growth! As a team, we bring effortless experiences into our users’ natural flow of work. We are laser-focused on providing Workday experiences that are innovative and engaging. From enabling Workday in tools like Slack and Microsoft Teams, to pioneering intelligent agents, we power the Workday Everywhere experience for enterprise customers.

About the Role

Come work alongside a dedicated team of product managers, designers, and engineers who are passionate about delivering groundbreaking user experiences.

As a Senior Outbound Product Manager, your primary focus will be to champion Workday Everywhere's innovative solutions, to our customers and partners. You will be the liaison between strategy and execution, translating customer needs and market trends into actionable insights for our product development teams, while simultaneously articulating the value and vision of our offerings externally.

You will serve both as a product champion externally and as the voice of the customer internally – by taking what you learn and sharing customer insights with the team to influence our product strategy.

Responsibilities

• Evangelize Workday Everywhere's value proposition, with a strong emphasis on user effiiciency, to enterprise customers, prospects, and strategic partners.

• Educate and enable our Sales, Product Marketing, Services, and Customer Success teams with in-depth product knowledge, use cases, and implementation methodologies to drive product adoption and growth.

• Capture and socialize critical customer and market insights through various channels, including executive briefings, customer advisory boards, user groups, and direct engagements, synthesizing insights to influence product strategy and roadmap.

• Collaborate with PMs, research, engineering and design to ensure that customer requirements and market opportunities are well understood and prioritized.

• Support strategic customers with critical issues during implementation, launch, or rollout, coordinating their resolution internally and externally.

• Partner with our software partners to coordinate and implement joint go-to-market campaigns and activities, especially for new features and capabilities related to conversational AI and agents.

• Analyze product adoption and usage metrics to identify trends, opportunities, and areas for improvement, providing data-driven recommendations to internal teams.

About You

Basic Requirements

• At least 6+ years of product management experience, with a strong emphasis on outbound product management, ideally within an enterprise SaaS environment.

• Proven ability with conversational AI, intelligent agents, or similar emerging technologies, including understanding their application and value in enterprise settings.

• Experience in supporting customer implementations, troubleshooting product support issues, and addressing