Front Desk-Night Auditor

Hotel: 

Little Rock Embassy Suites

11301 Financial Centre Parkway

Little Rock, AR 72211

Front Desk-Night Auditor

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

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Are you a night owl who loves numbers, enjoys quiet moments, and thrives in a chill but responsible role? We’re looking for a Night Auditor to join our front desk dream team! If you can juggle guest service with spreadsheets and still manage to smile at 3 AM, we want to hear from you!

At Embassy Suites, we believe every guest deserves a great stay, and that starts with great people. Join a team where your work matters—even while the world is sleeping.

Profile: 

Telecommute: No 

Bonus Eligible: No 

Direct Reports: No 

Reports To: Front Office Manager 

Equipment: Uniform 

Primary Purpose: 

The primary purpose of the Night Auditor is to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift.

Work Performed: 

The Night Auditor will be tasked with the following duties, responsibilities, and assignments: 

• Maintain accurate accounts of cash, checks, and credit transactions;  

• Provide accounting support to the hotel by ensuring all revenues are posted to the correct department, balance the guest ledger on a daily basis and complete all necessary reports; 

• Handle confidential information, including guest records, with a high degree of integrity; 

• Address guest complaints, issues and/or requests in friendly and professional manner, taking initiative to resolve all issues and ensuring that all matters are resolved or escalated to the appropriate representative;  

• Provide reports to management about asset utilization and audit results;,  

• Work proactively to recommend changes in operations and financial activities;