Program Management Associate

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Visa’s Legal Operations is seeking a talented Program Management Associate to join the team to assist with department programs and initiatives. The successful candidate must have strong attention to detail, the ability to handle multiple projects, and excellent interpersonal and communication skills.  This position will report to the Senior Program Manager of Training & Legal Programs.

Responsibilities:

• Coordinate, schedule and send calendar invites to department training, orientation and initiative events, and provide logistical support for same

• Assist in the collection, development and/or finalization of meeting/training materials

• Maintain online training course archive and depository of training materials

• Assist with updating online new hire onboarding learning content in Visa University digital campus platform

• Draft department communications, including newsletters, new hire announcements and department initiatives/events

• Assist with maintaining and updating department resources to ensure contents and materials are current

• Collaborate with Visa University team to create/add learning content on Visa’s online learning platform, and to assign Visa University credit for participating in learning events

• Assist with issuance of Mandatory Continuing Legal Education (MCLE) credit to relevant training participants and maintenance of records to ensure continuous compliance as an MCLE provider with the State Bar of California, and provisioning user access to CLE provider, Practising Law Institute and other online resources

• Recommend improvements to existing programs and processes, and assist with the implementation and enhancement of those programs and processes

• Coordinator for department all staff meetings, trainings, and events to ensure meeting rooms are reserved and other logistic requests are timely made

• Work with other cross-functional teams, including IT/Visa TV and Visa University teams, to obtain necessary logistical support for department trainings and events

• Create and maintain various reports to track KPIs

• Provide support for department special projects as appropriate

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• Minimum of 6 months of work experience or a Bachelor's Degree

Preferred Qualifications:
•2 or more years of work experience preferably in a global, public company or a law firm with a Bachelor’s Degree (or equivalent)
• PowerPoint wiz with eye for creativity and design
• Proficient with other Microsoft products including Excel, Word, Outlook, Forms and Teams.
• Can-do attitude. Must be proactive and so