Front Desk Associate

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.
A key member of our Talent/Office Experience Team, the Front Desk Associate will be the first impression and an ambassador of WHOOP to guests, candidates, and employees alike. Your main responsibilities will include welcoming guests, supporting our office space, and other administrative tasks to ensure a positive and welcoming environment. 

RESPONSIBILITIES:

• Maintain a safe and clean reception area 
• Facilitate a great guest and candidate experience, including hospitality offerings 
• Receive and distribute mail and packages to the correct parties 
• Screening and redirection of  incoming calls to the appropriate parties
• Managing conference room availability and reservations
• Assist with company-wide event planning, including team off-sites
• Support projects relating to Office Experience, IT and Operations 
• Administrative assistance for the Office Experience and Facilities team, including the occasional back-up support for other team members, assistance with supply ordering and building guest registration
• Other ad hoc projects as needed

QUALIFICATIONS:

• 2+ year experience in an administrative or customer-facing position desired 
• Multi-tasking and time management skills
• Highly organized, detail-oriented with exceptional follow-up abilities 
• Strong written and verbal communication skills
• Upbeat and positive attitude, with a willingness to always go above and beyond 
• A passion for health and fitness a big plus 

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. 
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.