Head of Strategic Partner Management, Meta Business Agent, North America

Meta is seeking a Strategic Partner Management Leader to lead and grow high-impact partnerships across North America. In this role, you will manage a team that owns a portfolio of strategic relationships that drive business outcomes across our Paid messaging and Business AI portfolio. You will set the strategy, provide guidance/mentorship to your team, interface with product and sales teams to represent the needs of North America partners and their clients and serve as a point of escalation for key partners. You will translate Meta's product capabilities into mutual value while navigating complex, multi-stakeholder environments. This role sits at the intersection of business development, product strategy, and partner success, requiring deep expertise in structuring and scaling partnerships that deliver measurable impact at scale.<br/><br/><strong>Responsibilities</strong><br/>Own and grow a portfolio of strategic North America partnerships, developing long-term relationship plans that align partner objectives with Meta's platform and product priorities<br/>* Influence strategy and roadmap for multiple large-scale partnership programs, identifying opportunities to expand scope, deepen integration, and unlock new revenue or distribution channels<br/>* Lead complex, multi-party negotiations on partnership agreements, commercial terms, and joint go-to-market initiatives with senior executives and decision-makers at partner organizations<br/>* Collaborate cross-functionally with product, legal, finance, marketing, and operations teams to structure and execute partnership deals that are scalable and compliant<br/>* Develop and implement frameworks that enable the team to rapidly assess partnership opportunities, prioritize based on strategic impact, and act decisively as market conditions evolve<br/>* Translate Meta's platform capabilities and product roadmap into compelling partnership value propositions tailored to each partner's business model and growth objectives<br/>* Monitor partnership performance against defined KPIs, identify gaps or risks, and drive corrective actions to ensure mutual commitments are met<br/>* Cascade strategic communications across the team and to partner stakeholders, ensuring alignment on priorities, milestones, and evolving business conditions<br/>* Mentor and coach team members on partnership development best practices, AI-assisted workflows, and effective stakeholder engagement techniques<br/>* Build and maintain influential relationships with senior leaders at partner organizations, converting engagements into lasting, reciprocal alliances that generate ongoing business value<br/><br/><strong>Qualifications</strong><br/>12+ years of experience in strategic partnerships, business development, or partner management within the technology, media, or digital advertising industry<br/>* Proven experience and understanding of the messaging business, including SMS commercial practices and technology and agentic solutions<br/>* Experience leading and closing complex, multi-stakeholder partnership negotiations with measurable business outcomes<br/>* Experience managing cross-functional programs across product, legal, finance, and operations teams to deliver partnership initiatives at scale<br/>* Experience in building and executing partnership strategies across multiple concurrent accounts or programs with cross-regional or cross-functional scope<br/>* Experience managing or coaching team members and holding them accountable for their performance and development goals Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies<br/>* Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)<br/>* Demonstrated ability to develop scalable processes or frameworks that improve partnership team efficiency and decision-making speed<br/>* Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)<br/>* Track record of building C-suite and executive-level relationships that have resulted in expanded partnership scope or new business opportunities<br/>* Experience working with partners in the North American market across messaging, commerce, and agentic commerce<br/>* Experience leveraging AI tools to redesign partnership workflows, accelerate deal analysis, or enhance stakeholder communication<br/>* MBA