Food Services Assistant II -High Point

Job Summary
The Food Services Assistant II is responsible for preparing and delivering food trays to patients, processing meal requests, and providing customer service. The role involves interacting with patients, employees, and medical staff, and includes using the hospital's computer system to manage food orders.

Education

• High School Diploma or GED required.

Experience

• 2+ years of food service experience preferred.

Key Skills & Abilities

• Ability to follow instructions and work efficiently.
• Knowledge of food service equipment and cleaning methods.
• Strong customer service, communication, and basic math skills.
• Ability to multitask and problem-solve.

Job Duties

• Food Preparation: Assists with cold food prep, baking, and grill duties.
• Tray Delivery: Delivers food trays to patients and returns dirty trays.
• Sanitation: Cleans and sanitizes equipment, utensils, and kitchen areas.
• Order Entry: Processes patient meal orders in the computer system.
• Cash Register: Handles customer payments and balances receipts.
• Nourishment Delivery: Delivers food supplies to hospital units.

UNC Health Care Employee Standards

• Communication: Clearly conveys information.
• Collaboration: Works well with others.
• Service: Provides excellent customer service.
• Safety: Follows safety guidelines and ensures high-quality outcomes.
• Accountability: Takes responsibility for completing tasks efficiently.

Physical Requirements

• Frequent standing, walking, and lifting (up to 50 lbs).
• Requires good vision and hearing to communicate effectively.

Core Values

• Teamwork: Collaborates with others and fulfills commitments.
• Compassion: Shows kindness and empathy.
• Integrity: Demonstrates honesty and accountability.

Standards of Behavior

• Maintain professionalism, respect privacy, and create a safe environment. Follow communication best practices (AIDET).

Employee Statement
The employee agrees to meet job standards and understands the role is at-will, meaning employment can be ended at any time.

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.