Business Expansion and Strategy Manager - Less Than Truckload

General information

Country USA State Ohio City Cincinnati

Descriptions & requirements

About the role:

As a Business Expansion and Strategy Manager for TQL’s Less-Than-Truckload (LTL) department you will be a key driver of innovation and growth as you help lead the launch and expansion of new business lines. You’ll conduct in-depth research, develop strategic plans and implement scalable operations and processes that enhance service quality, drive efficiency and support long-term profitability across the organization.

What’s in it for you:

• Paid relocation to Cincinnati, OH
• Join an industry leader with a well-established, respected brand
• Unmatched opportunity through the explosive growth of existing business and new services
• Comprehensive benefits package
  • Health, dental and vision coverage
  • 401(k) with company match
  • Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Certified Great Place to Work with 800+ lifetime workplace award wins

 

What you’ll be doing:

• Drive the expansion of existing and new LTL service lines in alignment with TQL’s strategic growth initiatives
• Conduct LTL business gap analyses to assess current vs. target state operations and recommend actionable strategies
• Identify, lead and implement risk management and continuous improvement projects
• Manage cross-functional teams to ensure projects are delivered on time and within budget
• Support change management efforts through effective communication and training across teams and departments
• Deliver ad-hoc reporting and performance analysis to evaluate the success of new initiatives
• Lead and develop a small team responsible for customer onboarding, operational best practices, and performance reporting

What you need:

• Bachelor’s degree in business or a related field
• 3–5 years of experience in project management or business leadership
• Proficiency in Microsoft Office, especially Excel
• Experience in customer-facing roles
• Proven success leading change management initiatives across cross-functional teams
• Strong organizational skills with the ability to manage multiple projects in a fast-paced environment
• Strategic mindset with attention to tactical details and a bias for action
• Excellent communication skills with the ability to tailor messaging to different audiences
• Knowledge of the transportation or logistics industry is preferred

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. 
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. 
What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. T