Director of Banquets

Description

Saucon Valley Country Club (SVCC) is seeking an experienced Director of Operations and Banquets to join our dynamic leadership team, dedicated to continual growth and development. We are looking for a professional with proven experience coordinating and overseeing operations and events across multiple venues within a large property—spanning more than 850 acres. Experience in a resort or multi-outlet hospitality environment is highly desirable.

The ideal candidate is a creative and hands-on leader who excels at managing complex logistics, building high-performing teams, and ensuring exceptional service delivery across diverse locations. This individual will provide direction and leadership to the banquet and facilitation teams, overseeing the execution, setup, and breakdown of all events in alignment with established schedules and standards.

Key Responsibilities

Banquets

• Oversee all banquet operations, including setup, execution, and breakdown of events across multiple venues. 
• Supervise and train banquet staff, ensuring service excellence, proper setup, and adherence to Club standards. 
• Coordinate with the kitchen, Events, and Executive Chef to ensure seamless communication and timing of service. 
• Maintain banquet equipment and storage, develop SOPs, and conduct staff meetings and pre-event briefings. 
• Engage with clients during events to ensure satisfaction and resolve issues promptly.
   

Facilitation

• Partner with the Lead Facilitator to manage all event and golf outing setups across the property. 
• Train and supervise facilitation staff, ensuring timely and accurate setups per BEOs. 
• Oversee the care, organization, and movement of Club property and equipment. 
• Ensure professionalism, dress code compliance, and accurate payroll and scheduling.
    

Administrative

• Attend weekly management and BEO meetings; coordinate with other departments on event logistics. 
• Manage scheduling and payroll for Banquets and Facilitation teams. 
• Maintain inventories, training materials, and standard operating procedures. 
• Conduct routine inspections and final checks of event setups and storage areas.
   

Other Duties

• Assist with special projects, Club events, and seasonal décor. 
• Uphold all Club policies and ensure compliance across departments. 
• Perform additional responsibilities as assigned by the General Manager or Assistant General Manager.
   

Requirements

Education & Experience

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred. 
• Minimum 5–7 years of progressive experience in hospitality operations, banquet management, or event services. 
• Demonstrated success overseeing events at multiple venues across a large-scale property
• Resort, private club, or luxury hospitality experience strongly preferred.
   

Skills & Competencies

• Proven leadership and team development abilities; capable of inspiring excellence across multiple service areas. 
• Exceptional organizational, logistical, and multitasking skills to manage events and operations simultaneously. 
• Strong interpersonal and communication skills with the ability to foster collaboration among departments. 
• Keen attention to detail and commitment to upholding the highest service and presentation standards. 
• Working knowledge of banquet operations, event logistics, and property-wide coordination. 
• Proficiency in scheduling, payroll management, and administrative systems (Microsoft Office, POS/event software, etc.). 
• Thorough understanding of safety, sanitation, and alcohol service compliance.
   

Additional Requirements

• Must be available to work a flexible schedule including evenings, weekends, and holidays
• Ability to stand or walk for extended periods and lift up to 40 lbs
• Must be able to climb stairs
• Ability to work in a hot, humid and noisy environment 
• Valid driver’s license required.

Saucon Valley Country Club  believes in a diverse workforce and is proud to be an equal opportunity employer. We strive to create a workplace where all employees feel valued and respected.