Senior Specialist, Settlement Operations (Maternity cover)

Senior Specialist, Settlement Operations (Maternity cover) – Vilnius, Lithuania

Are you looking to build a career in the financial services sector? Are you ready to bring your customer service, business, and administrative skills to a global organization committed to making financial services accessible to people everywhere? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Senior Specialist, Settlement Operations.

Western Union powers your pursuit.

In this role, you will be part of our Global Settlement Operations team, which handles Western Unions’ business products and serves our agent partners worldwide.

Role Responsibilities

• Responsible for reconciliation processes and completing more complex daily payment operations tasks with high accuracy, ensuring KPI’s are met.

• Providing high quality and timely responses to agent partners and business stakeholders.

• Participating and representing the function in different projects and initiatives.

• Identifying and initiating constant process improvements.

• Ensuring quality control and compliance with company’s rules and regulations.

• Supporting the team with various issues and escalations.

Role Requirements

• Proficient in English, both written and verbal.

• Bachelor or higher education degree in finance, economics or similar area.

• 1-2 years of experience in payment operations, accounts receivable, accounts payable or similar field.

• Solid Microsoft Excel skills.

• Strong communication, problem solving and training skills.

• Comfortable working in a fast-paced, highly structured and deadline-driven environment.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The monthly gross base salary range is 1,566 – 2,500 EUR. This range represents anticipated low and high end of the salary for this position. This role is also eligible for an annual variable target incentive (which may include long-term incentives, if eligible) that aligns with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Lithuania specific benefits include:

• Private Health Insurance (3 options)

• Life & Accident Insurance

• Additional days o