Front Office Medical Receptionist

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

Access Primary Care Physicians is seeking an organized, detail-oriented front office medical receptionist who is passionate about healthcare and customer service to join the team of collaborative physicians and medical assistants. This role is responsible for providing patient-oriented service in a clinical front office setting & performs a variety of clerical and administrative duties related to the delivery of patient care.

Job Duties/Responsibilities:

Greets patients in a friendly, service-oriented manner in compliance with policies and workflows. Answers multiple phone lines, directs calls and takes messages as needed. Oversees patient check in by ensuring medical records/charts have been pulled, patient data is current, appropriate paperwork is in order, and charts are reviewed/prepared. Oversees patient check out by scheduling follow up appointments, collecting co-payment if applicable, ensuring paperwork is complete. Schedules and confirms patient appointments.

Job Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience:

• Required: Minimum 2 years’ experience in medical reception and customer service.

• Preferred: Experience working with the Medicare population.

Education:

• Required: High school diploma; or any combination of education and experience, which would provide an equivalent background required.

• Preferred: Medical Assistant certification from an accredited school of training.

Training:

• Required: None

• Preferred: None

Specialized Skills:

• Required:

• Bi-lingual (English/Spanish) preferred, but not required.
• Manages difficult or emotional customer situations.
• Follows instructions & responds to management direction.
• Treats people with respect & keeps commitments

Licensure:

• Required: None

• Preferred:

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran.

If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or

Pay Range: $35,712.00 - $53,568.00

Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

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