Product Manager

Who We Are:

We’re a high-growth software company with a big mission: empowering K-12 district teams to do more with less. 

At LINQ, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.    

Our team? They’re talented, committed, and fiercely loyal problem-solvers. At LINQ, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time. 

  LINQ’s Values:  • Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained.  • Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships.  • Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation.  • Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force. 

About The Team:

LINQ’s Product department is at the heart of our innovation, shaping the solutions that empower K12 districts to run smoothly and efficiently. We are dynamic group of problem-solvers, visionaries, and strategist who work together to turn ideas into impactful products that make a difference in education. From gathering user feedback and defining new features to designing seamless user experiences, we’re all about creating solutions. 

About The Role:

As a Product Manager for our SaaS based ERP product focused on compliance and reporting, you will be at the forefront of ensuring our platform meets the needs of our users effectively.  

• Responsible for requirements gathering an analysis, collaborating with internal and external stakeholders to understand and document requirements comprehensively. 

• Use creative methods to identify compelling, differentiated solutions that effectively address customer needs, align with the business and drive innovation.   

• Participate in team roadmap efforts by defining and prioritizing epics and features that align with the business goals and user’s needs.  

• Effectively manage team backlogs by prioritizing across different categories of work (such as bugs, enhancements, innovation, etc.) and leading through the traditional scrum ceremonies including grooming and sprint planning.  

• Serve as a market expert and voice of the customer by regularly interacting with customers, deeply understanding their challenges and leading discovery efforts. 

• Collaborate extensively within the LINQ ERP Product Team and across various business units (including Engineering, QA, Sales, Support, Client Success, Implementation, UX, and more) to ensure product success, drive successful product releases and foster a robust ecosystem. 

• Stay informed regarding the competitive landscape, identifying opportunities for differentiation to shape product strategy.  
• Serve as an int