Manager, Workforce Planning Solutions

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Job Description

About BioLife Plasma Services

BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Ltd., is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can’t be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are committed to improving the quality of life for patients and ensuring that the donation process is safe, easy, and rewarding for donors who want to make a difference.

When you work at BioLife, you’ll feel good knowing what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

This position is currently classified as “hybrid” in accordance with Takeda’s Hybrid and Remote Work policy.

OBJECTIVES/PURPOSE

• Enhance workforce systems by automating workflows, improving scheduling processes, and optimizing resource planning for BioLife Plasma Centers.
• Collaborate across HR, DD&T, operations, and forecasting teams to align workforce planning tools with organizational priorities and strategic goals.
• Provide actionable insights through dashboards and analytics to improve decision-making and operational efficiency across BioLife centers.
• Drive continuous system improvements and innovative solutions to streamline labor management workflows and replace manual processes.

ACCOUNTABILITIES

• Serve as the operational systems expert for workforce planning and scheduling tools, ensuring alignment with BioLife Plasma Center operations and organizational priorities.
• Evaluate, onboard, and enhance scheduling tools or modules tailored to workforce needs in collaboration with HR, DD&T, and BioLife operations.
• Streamline resource planning by automating workflows and integrating system-driven solutions.
• Partner with key stakeholders to align capacity tools and system enhancements with organizational goals and shared team objectives.
• Develop dashboards and reporting workflows using workforce systems to provide actionable insights into scheduling efficiencies and trends for BioLife centers.
• Share system-driven analytics with HR, DD&T, and BioLife operations teams to enable data-driven decision-making.
• Support the implementation and continuous improvement of workforce system processes across BioLife centers, ensuring enhanced operational efficiency through automation.

DIMENSIONS AND ASPECTS

Technical/ Functional (Line) Expertise

• 8-10+ years of experience in workforce systems, scheduling software configuration, and systems implementation, especially within healthcare, retail, or operational environments.
• Skilled in workflow automation and applying tools to resolve complex workforce planning challenges.
• Advanced analytical capabilities to transform workforce system data into actionable strategy recommendations.

Decision-making and Autonomy

• Operates independently with advanced decision-making capabilities to implement scalable tools and automation-driven solutions.
• Evaluates interactions between new systems and workflows, choosing optimal methods for system utilization.

Leadership

• Serves as a subject matter expert, mentoring team members on advanced workforce system tools and automation strategies.
• Drives collaborative engagement across HR, DD&T, operations, forecasting, and BioLife leadership to ensure alignment of system capabilities with organizational goals.

Interaction

• Guides center leadership on workforce systems and drives collaborative engagement across HR, DD&T, forecasting, and BioLife leadership.
• Coordinate strategies and objectives within the Workforce