Network and Cyber Security Engineer for the Division of HPD Tech

Job Description

About the Agency:

The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health
- We create opportunities for New Yorkers through housing affordability
- We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.
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Your Team:

Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. The Office of HPD Tech leads the agency’s effort to transform HPD through technology by promoting productivity and eliminating manual processing, shrinking costs, and increasing the pace of work. HPD Tech works to improve effectiveness of business processes using core applications for flawless execution. HPD Tech empowers decision makers with access to quality (complete and accurate) information to anticipate and pro-actively react to building, neighborhood and market conditions.

The Office of HPDTech is composed of 7 units: CIO (Chief Information Office), CTO (Chief Technology Office), CPO (Chief Product Office), Budget, Enterprise Architecture, Planning & Compliance, and Information Security.

Your Impact:

As a Network and Cyber Security Engineer for the Division of HPD Tech, you will be under supervision, with latitude for independent action and judgment, in the management and administration of complex and secure Local Area Networks (LANs), and Wide Area Networks (WANs), responsible for planning, designing, configuring, installing, implementing, testing, troubleshooting, integrating, performance monitoring, maintaining, enhancing, security management, documenting, and support of network devices such as routers, switches, firewalls, and wireless controllers and access points, their operating systems and security updates, voice over internet protocol (VOIP). The Network and Cyber Security Engineer will liaise with vendors for technical support; may supervise a small unit engaged in work described herein; may serve as a project leader of small network projects or may independently perform LAN and WAN work of a highly technical nature. This position will perform related work.

Special Working Conditions: This position may be required to work various shifts including nights, Saturdays, Sundays, and holidays. (This is a brief description of what you might do in this position and does not include all the duties of this position.)

This position may supervise unit supervisors, project leaders and their subordinates, instructing, directing and checking their work. In the temporary absence of the supervisor, may perform the duties of that position.


Your Role:

A Network and Cyber Security Engineer is responsible for managing and maintaining the Agency’s network infrastructure, ensuring seamless connectivity, security, and performance. Their role primarily revolves around, but not limited to, Local Area Networks (LANs) and Wide Area Networks (WANs), which are crucial for communication and data exchange within and between offices. As the Network and Cyber Security Engineer, your role will be maintaining network services and service levels. Services assure visibility and access control, inter-agency/web interoperability, automatic bandwidth throttling, alerting/logging on bandwidth and processing faults. Service levels are 99.99999% available. Additional roles include:
- Recommend, test and integrate networking solutions to meet the Agency’s business connectivity needs;
- Partner with the New York City Office of Technology and Innovation (OTI) to assure standards compliance and coordinate interagency network projects;
- Maintain all routing and switching hardware, firmware and configurations. Perform installation and configuration of Cisco switches and routers, ensuring that the software is current, and security patches are applied as nee