Web platform training consultancy (Remote/Work from home) - Ref#577933

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, hope.

 

Consultancy Title: Web platform training consultancy

Section/Division/Duty Station: Digital Strategy, Global Communication and Advocacy, UNICEF NYHQ

Duration: 1 February 2025 to 1 February 2026

Home/ Office Based: NYHQ / Remote

 

About UNICEF 

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.

 

BACKGROUND

Purpose of Activity/ Assignment:

The main objective of this assignment is to contribute to the development of online training products and deliver key communications to train and support UNICEF's Drupal CMS users. This aims to enable users worldwide to publish high-quality content that is critical to their communication activities. The assignment is essential to ensure that the globally distributed user base is well-trained to use the enterprise web platform. 

 

Scope of Work:

Produce Drupal online courses: Planning and producing several course modules (advanced features, site maintenance, use of specific templates). Integrating courses into tools like Articulate Rise or Storyline, including scripts, voiceovers, and visual resources. Updating and maintaining training content: Performing periodic updates to reflect new or updated platform functionalities. Adjusting existing resources as needed. Live training sessions and related materials: Organizing up to three live training sessions. Providing short instructional videos and quarterly webinars. Communications and capacity building: Publishing bi-monthly newsletters to inform users about new features and available resources. Key deliverables: Producing and distributing various educational and technical materials. Ensuring consultations and revisions with stakeholders to guarantee quality.

 

Terms of Reference / Key Deliverables:

Deliverable 1: Plan and produce one e-course for using advanced Drupal platform features, including development of e-course script, recording voiceover, sourcing imagery and production in either Articulate Rise or Articulate Storyline.          

• Prepare storyboard outlines/ conduct two rounds of consultation. Prepare one script for e-course voiceover/ conduct two rounds of consultation (24 February 2025)
• E-course page production and file/s upload, on internal learning management system. Document course structure in e-course management database, for ongoing management (1 March 2025)

Deliverable 2: Plan and produce one Drupal e-course for users of the Partnership Announcement template, including development of e-course script, recording voiceover, sourcing imagery and production in either Articulate Rise or Articulate Storyline.         

• Prepare one storyboard outlining the structure of the e-course and modules, and the functionality included. Conduct two rounds of consultation and feedback with key stakeholders (20 March 2025)
• Prepare one script for e-course voiceover. Conduct two rounds of consultation and feedback with key stakeholders    (30 March 2025)
• Production of above e-course in Articulate, including visuals, screen casts and voiceover recording. Conduct two rounds of feedback/revisions on the final product before launching (23 April 2025)
• E-course page production and file/s upload, on internal LMS. Document course structure in e-course management database, for ongoing management (27 April 2025)

Deliverable 3: Plan and produce Drupal maintenance e-course, including development of e-course script, recording voiceover, sourcing imagery and production in either Articulate Rise or Articulate Storyline.   

• Prepare one storyboar