Senior Claim Adjuster

Senior Claim Adjuster

Our Story

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

What’s in Store 

Davies Claims Solutions is looking for an experienced Senior Claim Adjuster who will be responsible for investigating and evaluating losses while developing a plan of action to bring claims to a proper resolution in a timely manner. 

To be successful in this role, you need to have superb communication skills, both verbal and written, be able to multi-task and prioritize with excellent organization and documentation skills and demonstrate superior time management skills with the capability of working with and meeting deadlines in a fast- paced, dynamic work environment. You must have at least 5 years of experience handling Property and Casualty claims, including Bodily Injury experience. Additionally, you will need to have a high level of attention to detail and exceptional problem-solving skills. 

As a Senior Claim Adjuster, you will: 

• Manage a caseload of approximately 150 claim files, with multiple claimants, pertaining to municipal operations liability
• Perpetual evaluation of reserves for Property Damage and/or Bodily Injury claims with a range of exposures
• Investigating claims, issuing timely reports, completing thorough diary reviews, managing litigation, and demonstrating excellent organizational skills

This role is a full-time, remote position. You should possess Adjuster licenses in several states, ideally in FL, TX, CA, and NY. Infrequent travel may be required.

Your Expertise, Skills, and Abilities

• College degree and insurance certifications are preferred
• At least five (5) years Liability experience, preferably in Premises Liability, Bodily Injury, Auto and Property
• Advanced experience and knowledge in the following:
  • Liability Insurance Policies
    • Self-insured retention (SIR)
    • Excess policies
    • Tiered Deductibles
  • Proper reserving, excess carrier reporting and notice, reservation of rights letters
  • Tennessee laws, regulations, and Statutes
  • Client and account management
  • Client and claims reporting
• Third-party administrator (TPA) experience strongly desired
• Experience handling claims for municipalities strongly desired
• Proficient knowledge of claims operations platforms, Microsoft Office 
• Desired insurance certification: AIC, AIM, ARM, CPCU, etc.

• Other Skills:
  • Excellent written and verbal communication skills, demonstrated through the preparation of reports, presentations, and meetings for diverse audiences.
  • Ability to adapt to new technologies quickly
  • Customer service orientation, with a track record of resolving client issues efficiently and effectively
  • Proven ability to mentor and train team members, fostering a collaborative and productive work environment

Benefits

At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to ensure your health and that of your family
• A 401k plan with employer matching to help you build a secure financial future
• Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment
• Paid holidays
• Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voic