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Group Account Director, Product
InstrumentUnited States, United StatesRemotefull_timeVerifiedPosted 18 Feb 2025
💰 $185,000/yr($160,000/yr – $185,000/yr)
About the role
Instrument is a remote-first digital product and brand experience agency with a team of over 200 talented individuals, organized across four specialized teams. Each team brings its expertise to life through best-in-class work, crafting transformative experiences for our clients. Our shift to a fully remote model has opened new doors for creativity, flexibility, and stronger client relationships. This approach not only strengthens our culture but also allows us to embrace diverse voices, perspectives, and ideas.
We’re passionate about career growth, personal support, and work-life balance—values that are central to everything we do. At Instrument, we foster a culture of safety and belonging that empowers people, celebrates their unique talents, and fuels innovation. We believe our differences make us stronger, and we’re dedicated to cultivating a workplace that reflects the diversity of the communities we serve. Instrument is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation throughout the hiring process and in the workplace. These adjustments ensure that individuals with disabilities have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.Here, we strive to provide the support, connections, and encouragement to do your best work. Come join us and help create the future!
The Group Account Director position is accountable for client and revenue growth of a specific book of business. They are, autonomously, focused on delivering on team goals through client business impact and growth–planning and defining the team necessary to support and grow, in partnership with Team Leads. The Group Account Director will foster lasting relationships and partnerships with clients through a deep understanding of client partners business challenges, providing strategic business planning and actionable insight.
The Group Account Director is responsible for generating and maintaining a portfolio of business, and working with Vertical Leadership to secure new business opportunities. They understand the impact of their accounts on the team's revenue goals, their client business, and are constantly modifying their strategy and approach to meet their assigned targets. The Group Account Director operates as an exceptional and inspirational leader for our clients and internal teams. They are seen as a trusted advisor, advocate, and conduit for great work.
We’re passionate about career growth, personal support, and work-life balance—values that are central to everything we do. At Instrument, we foster a culture of safety and belonging that empowers people, celebrates their unique talents, and fuels innovation. We believe our differences make us stronger, and we’re dedicated to cultivating a workplace that reflects the diversity of the communities we serve. Instrument is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation throughout the hiring process and in the workplace. These adjustments ensure that individuals with disabilities have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.Here, we strive to provide the support, connections, and encouragement to do your best work. Come join us and help create the future!
The Group Account Director position is accountable for client and revenue growth of a specific book of business. They are, autonomously, focused on delivering on team goals through client business impact and growth–planning and defining the team necessary to support and grow, in partnership with Team Leads. The Group Account Director will foster lasting relationships and partnerships with clients through a deep understanding of client partners business challenges, providing strategic business planning and actionable insight.
The Group Account Director is responsible for generating and maintaining a portfolio of business, and working with Vertical Leadership to secure new business opportunities. They understand the impact of their accounts on the team's revenue goals, their client business, and are constantly modifying their strategy and approach to meet their assigned targets. The Group Account Director operates as an exceptional and inspirational leader for our clients and internal teams. They are seen as a trusted advisor, advocate, and conduit for great work.
What You'll Do
- Autonomously achieve assigned yearly revenue goals for your accounts and group, as applicable.
- Innovating and strategizing to ensure long-term success, approaching these efforts with an entrepreneurial spirit.
- Lead and support sales for an assigned portfolio of business, in support of overall vertical goals, working with AVP, Client Accounts to identify opportunities for growth of the Vertical.
- Demonstrate consistency in revenue goal accomplishments for your business team, pushing outside of your goals and moving towards greater success quarter over quarter.
- Maintain a healthy business pipeline, working with AVP, Client Accounts to consistently close opportunities with a target of securing revenue goal forecast 6 weeks out
- Maintain quarterly and annual client health scorecards with President, for accounts which you own.
- Identify strategies that can help move the company forward financially by optimizing team performance.
- Approach change and evolution with an eagerness to solve a problem, be open to other perspectives while finding the right strategic path forward for your team and the greater organization.
- Contribute to the define, management, and strategy of the vision of your team and vertical in alignment with Instruments overall vision.
- Adept at leveraging the right solutions and approaches to solve team business’, or client’s emerging challenges.
- Deeply understand the business of your assigned accounts to drive go-to-market and ongoing account strategy with clients. Consistently show up as the market and consumer expert for client confidence.
- Utilize emotional intelligence and awareness to understand the motivations of the group or team and how to inspire others to collectively m
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