Care Navigator 5

WHO WE ARE

Life-changing work is happening here… Join us!

Click here to learn more about Broward House!

 

Every day at Broward House someone finds healing; someone’s mind is renewed; hope and health restored. All because of our team of incredibly skilled and passionate Care Guides (potentially YOU!)

 

What does it mean to be a Care Guide? All Staff in each position at Broward House is considered a Care Guide it is the goal of everything we do from Finance to Social Worker

 

It means you are driven by improving community and ready to serve our neighbors in need. You care about important issues like mental health, HIV prevention and care, affordable housing, and improving the overall health of your community. 

 

You see challenges as opportunities and enjoy learning new things. You are self-motivated with an ability to shift priorities based on the need of the clients, and Agency. You believe that change is possible and ready to do the necessary work to make it happen.

At Broward House, we are doers. Words are good, but action is better. Our work is serving others, providing care to people living with HIV and uplifting our most vulnerable communities. 

 

We are a united group, guided by our Core Values… We are Authentic, Consistent, Adaptable, and Resolute in our mission. Dignity is our foundation and client care is at the center of everything we do. We believe everyone has value and deserves to be seen, heard, and empowered!

 

If this describes you… YOU may belong here! We are your people.

YOUR CONTRIBUTION TO OUR SUCCESS!

Broward House, Inc. is a not-for-profit community-based organization serving Broward County with a focus on HIV care and Prevention, housing, and behavioral health.  Broward believes in the dignity and value of every person who walks through the door. Our team lifts each other and those we serve with consistency, authenticity, adaptability, and a resolute commitment to equity in health care.

 

This position is responsible for coordinating and navigating medical and social services to support community individuals in care access and adherence based on an individual’s resources.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Engages, counsels, manages, motivates and effectively works with high-risk, vulnerable patient population, including chemically dependent persons.
• Engages, counsels, manages, and effectively works with persons in crisis.
• Engages the community to locate individuals requiring health care that are not currently accessing or adhering to services
• Completes assessment an assessment of client’s strengths, needs, abilities and preferences.
• Develops an individual plan of care and/or transition plan based on identified client’s needs.
• Provides direct support to clients in implementing activities to meet case plan goals and objectives
• Arranges for services through linkage, referral and navigation services
• Provide supports to initiate and follow through with appointment and requirement for health care and ancillary support services, including attending appointments
• Provides HIV, STD, Medical Adherence and Risk Reduction Education to individuals
• Guides clients in apply and accessing eligible benefits
• Prepare and facilitate groups including life skills, social rehab and psycho-educational
• Supports clients in communication with external and internal providers
• Meets with internal and external interdisciplinary treatment team members to coordinate client services and documents outcomes of meetings, including hospitals, health department and medical providers
• Submits all documentation in an accurate and timely manner.  Achieves and maintains program established productivity levels.
• Promotes program refinement, understands client/public need and effectively participates in all assigned meetings.
• Other duties as assigned.
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KNOWLEDGE, SKILLS, AND ABILITIES:

• Effective verbal and written communication skills
• Solution focused approach to conflict and challenges
• Ability to effectively engage and work in a stressful environment with high-risk, vulnerable client population and persons in crisis.
• Ability to establish and maintain effective working relationships with employees, collaborating agencies and the public
• Ability to demonstrate and model culturally competent behavior
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Ability to maintain a strong sense of respect for confidentiality involving both clients and fellow employees.
• Moderate Computer Skil