Correct Action Support Specialist (Office Specialist 2)

Initial Posting Date:

12/17/2025

Application Deadline:

12/31/2025

Agency:

Department of Human Services

Salary Range:

$3,429 - $4,622

Position Type:

Employee

Position Title:

Correct Action Support Specialist (Office Specialist 2)

Job Description:

Correct Action Support Specialist (Office Specialist 2) REQ-191968

Salary Range: $3429 - $4622

Location: Salem

 

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

OPPORTUNITY AWAITS!

Ready to dive into a role where your organizational skills can make a real impact? Join our team and be the backbone of the Corrective Action unit, ensuring that every legal document is handled with precision and care!

SUMMARY OF DUTIES

In this position, you will support the administrative functions of the SOQ unit’s Corrective Action teams by performing a wide variety of tasks that ensure consistent workflow and effective service delivery. This position coordinates the corrective action support process, monitors and maintains databases, and provides a wide range of clerical support to the unit.

Major duties include:

Corrective Action Support Process Coordination

• Review legal documents in “pending distribution” status in CALMS to ensure accuracy and completion in accordance with distribution guidelines.

• Redact confidential information in legal documents prior to distribution to ensure confidentiality standards upheld.

• Distribute corrective action, sanction, and final order legal documents by email and USPS mail to the long-term care ombudsman, alleged perpetrators, community partners, Local Offices and providers in a timely manner to ensure compliance with statutory deadlines.

• Coordinate with Compliance Specialist 3 when legal documents are inaccurate or incomplete to ensure corrections are made and final documents distributed are accurate and complete.

Corrective Action and Licensing Management System (CALMS)

• Track the corrective action process using the Corrective Action and Licensing Management System (CALMS) to identify “pending distribution” statuses, indicating when to review and distribute legal documents in accordance with statutory requirements.

• Document distribution records in the CALMS system to indicate legal documents have been distributed in accordance with statutory requirements.

WORKING CONDITIONS ​

The work is performed in a general office environment with moderate noise level and frequent distractions. This position does not offer a remote or hybrid option. The work requires frequent rush assignments and changing priorities and some work is repetitive in nature.

MINIMUM QUALIFICAITONS (MQ's)