Site Assistant - The ARCHES Project

The ARCHES Project is looking for Site Assistants to join their team! If you are looking for a career that makes a positive difference in the lives of people experiencing poverty in your local community, then Apply Today. The Permanent Supportive Housing (PSH) Site Assistant is located at one of three permanent supportive housing programs that provide affordable and stable housing to people experiencing chronic homelessness. This position will provide direct support to sheltering services for residents of the PSH Project that promotes long-term housing stability.

There are multiple vacancies for this position. Available shifts include evenings and weekends.

Candidates must submit application by 5/27/2024 in order to be considered for first round interviews.

MINIMUM QUALIFICATIONS:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

High School diploma or General Education Degree (GED); Two years of work experience in a public or social services role; or equivalent combination of education and experience. Knowledge of/or experience working with the homeless, vulnerable, or at-risk populations is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• Driver Qualification Status not required for this position.
• Candidates must pass a comprehensive MWVCAA background screening prior to employment.
• Basic Life Support/First Aid Certification is required within first 30 days of hire.
• Food Handler's Card or ability to obtain within 30 days.
• Candidate must pass pre-employment and random drug/alcohol screenings.

KNOWLEDGE, SKILLS and ABILITES

• Candidates with experience as a Community Health Worker are preferred.
• Demonstrated proficiencies in Microsoft Office (Word, Excel, Outlook), videoconferencing platforms, and web tools.
• Exhibits a positive attitude and engages with others in a cooperative and supportive manner.

**ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. The employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Performs cleaning, janitorial, and laundry tasks in support of day-to-day sheltering operations.
• Assists residents by answering questions and referring to appropriate program staff.
• Assists with program operations including for clients, follow-up with clients, assisting clients with navigation to resources, general data entry, and other special projects as needed.
• Uses de-escalation techniques and trauma-informed care principles while performing tasks.
• Assists in other ARCHES program locations as needed, performing data entry, filing, cleaning and other related tasks.
• Supports nutrition staff as needed by completing various kitchen tasks, including cooking meals.
• Participates in Community Outreach to local organizations, camps, and groups as directed by supervisor.

SUPERVISORY RESPOSIBILITIES This job has no supervisory responsibilities.

WORK ENVIRONMENT

• Regularly works indoor and outdoor in cold weather, heat and other extreme climate events.
• Close quarters, often with a public client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.
• Frequent interruptions and demands; frequent noise.
• Ability to work variable shifts outside of normal business hours, including nights, weekends, and holidays.

PHYSICAL & MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Requires the ability to communicate with others and respond to potential emergencies.
• Regularly lift up to 25 pounds; occasionally lift up to 50 pounds.
• Manual dexterity for handling personal items and use of computers and written in-take processing.
• Incidental driving tasks may be requested for employees with a personal vehicle and proof of current auto insurance.
• Requires ability to remain alert, often late and night or early morning.
• Maintains calm disposition when clients or others may become escalated, applying crisis intervention and de-escalation techniques for all participants.
• Regulates emotions during interactions with escalated clients and staff.
• Regulates emotions and handles pressures of frequent demands for attention, time and work tasks.

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