Food & Beverage Admin - The Langham, Pasadena

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride.

Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more.

Check out what’s nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles.

 

DEPARTMENT:                   Food & Beverage

JOB TITLE:                         Food & Beverage Office Manager            

REPORTS TO:                    Hotel Manager

SUPERVISES:                     Food & Beverage Supervisors

PRIMARY OBJECTIVE OF POSITION:

Organizes and oversees the activities of the Food and Beverage Department to maintain high standards of food and beverage quality, service and merchandising to maximize profits.

RESPONSIBILITIES AND JOB DUTIES:

• Outlets payroll, 
  • ADP, Daily Tips and biweekly payroll,  HRAFs
• Attendance tracking for colleagues in all F&B Outlets
• Training manuals for outlets
• Outlets Beverage Inventory 
• Programing for F&B Outlets 
• Assisting guests with Restaurant, Bar, and special events reservations
• Menu Uploading, working Social Media Team to ensure up to date menu
• Menu printing, development
• Micros programming 
• Purchasing, menu paper, office supplies  
• Organization of the F&B office and heart of the house areas
• Assisting Private Kitchen with amenities, VIP special requests/purchases
• Working with Executive Chef
  • Assisting with Media Events
  • Special purchases
  • Kitchen Ordering
  • Culinary Team ADP 
• Assisting Director of Guest Relations and other departments with guest needs before and during their stay
• Assisting Hotel Manager and the Executive Team with various Food and Beverage needs 
• Assisting with hourly colleague duties as needed
  • Room Service Order Taker.
  • Restaurant and Pavilion Host.
• Assisting as a MOD for All F&B Outlets 

PHYSICAL DEMANDS

• Requires lifting of 20 pounds with frequent lifting and or carrying of objects weighing 10 pounds. Walking and standing are required to a significant degree. Physical activities include walking, talking, seeing, hearing, reaching, stooping, fingering, feeling, grasping, holding, bending, lifting and carrying.
• Requires the use of body members, hand tools, and or special devices to work, move, or carry objects of materials.

SPECIAL SKILLS REQUIRED:

• Considerable skill in complex mathematical calculations without error.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
• Ability to move throughout all food and beverage areas and hospitality suites and continuously perform essential job functions.
• Ability to read, listen and communicate effectively in English, both verbally and in writing.
• Ability to access and accurately input information using a moderately complex computer system.
• Hearing, smelling, tasting and visual ability to observe and distinguish product quality and detect signs of emergency situations.

EDUCATION REQUIRED:

High school diploma required.  Culinary, sales and service background required. College degree in related field preferred.

EXPERIENCE REQUIRED:

Previous experience in Food & Beverage Management in an upper upscale or luxury hotel.

LICENSES OR CERTIFICATES: