Senior Analyst - Operations Administration (Claims)

About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Senior Analyst - Operations Administration (Claims) will be responsible for reviewing, evaluating and processing damage claims for transportation and force majeure incidents. To handle and resolve claims issues and disputes.
Responsibilities
• Handle and process transportation damage claims
◦ Review and investigate damage liability
◦ Provide recommendation if damaged vehicle will require 3rd party inspection
◦ Catastrophic/force majeure events claims handling and processing (hail storm, flood, tornado)
◦ Review and investigate if damaged to the vehicle is covered under customers policy
◦ Coordinate and monitor/report progress of damage repairs
◦ Prepare and submit claims invoice to liable party
• Monthly distribution and reconciliation of open claims
◦ Follow up on claims payment status
◦ Assist with claims data analysis
◦ Other duties as assigned
Compensation Range
$58,000-$63,000 Per Year (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at Hyundai GLOVIS America Inc.
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Skills
• Excellent written and verbal communication skills Required
• Strong communication, critical thinking, planning and organizational skills Required
• Experience with computer database management systems Required
• Broad knowledge of general business application programs, including Excel, Access, Word, PowerPoint, Outlook, Windows OS environment Required
Education & Experience
• H.S Diploma/G.E.D Required
• Bachelor's Degree Preferred
• 3 - 5 years of experience in Accounting, Billings, Claims, Financial Analysis, or Vehicle Logistics Required
• 4 - 7 years of experience in Accounting, Billings, Claims, Financial Analysis, Vehicle Logistics Preferred
Physical Requirements
• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk
• Carry/lift up to 15 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Typical office environment with low-level noise exposure
• This position will be located in the Irvine, CA office
• Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.