Client Solution Consultant

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Solution Consultant

What does a successful Client Solution Consultant do?
With a deep understanding of Fiserv solutions, the Client Solution Consultant is well-versed in providing high value, cross-functional solutions that address clients’ needs effectively. Working closely with pursuit leaders, the Client Solution Consultant plays a significant role in driving successful outcomes for large, pan-Fiserv pursuits. Their expertise in a wide range of products and solutions, combined with client-facing comfort, helps in presenting impactful solutions that improve client business performance.

What you will do:

• Understand client priorities and identify ways to enhance business performance with appropriate Fiserv solutions.
• Serve as a client advocate by elevating the visibility of client requirements and issues across Fiserv.
• Assist the pursuit leader in determining which Fiserv products are the best fit for the client.
• Recommend the optimal set of Fiserv solutions to meet the client’s needs.
• Engage participant Fiserv businesses in discussions around their involvement in pan-Fiserv pursuits.
• Design comprehensive solutions by collaborating with business units and leveraging knowledge across Fiserv's solution set.
• Ensure proper alignment and hand-offs to the Solution Delivery team to maintain accurate historical data.
• Actively engage as part of the leadership team for pursuits valued over $5MM.

What you will need to have:

• 6+ years of experience in program management within the financial services industry or technology.
• 6+ years of experience in presenting and recommending solutions to clients.
• 6+ years of experience navigating organizational structures and working across business units.
• 6+ years of experience understanding banking operations and client-facing scenarios.
• Bachelor's degree required and/or equivalent military experience.

What would be great to have:

• Experience in strategic consulting and conceptualizing relevant solutions.
• Experience in building consensus and influencing at executive levels.
• Experience in defining and resolving complex issues.
• Experience in measuring and quantifying process and performance through the customer's perspective.
• Experience leading and managing complex matrix teams across geographical boundaries.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Important information about this role:

• Ability to travel approximately 50% of the time.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks.

Salary Range

$100,000.00 - $162,000.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

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