Sr. Learning Architect
Ace Hardware CorporationAbout the role
The Sr. Learning Architect is responsible for the daily operations of our learning management system, Ace Learning Place. This position is focused on our developing and implementing digital learning strategies that continue to elevate our red-vested heroes and provide them all the tools they need to deliver on Ace’s brand promise. The Sr. Learning Architect will design and implement digital learning strategies focused on continuous process improvement and enhanced user experience. This position serves as a functional expert on learning technology and digital learning trends for our 100,000 red-vested heroes to deliver on the Ace helpful brand promise each and every day.
What you’ll do:
- Lead architect of new initiatives in Ace Learning Place focused on enhancing and optimizing the learner experience.
- Supervise (2) LMS Administrators who support our retailers with Ace Learning Place via phone, email, and webinars.
- Analyze data and recommend reporting to support strategic goals and objectives. Use external data sources such as Google Analytics and ADW to provide additional insight into retailer usage and engagement in Ace Learning Place.
- Collaborate with Ace IT on Ace Learning Place projects and enhancements requiring internal Ace development. Provide LMS requirements and prepare LMS data for testing. Test and ensure deliverables pass User Acceptance Testing. Create LMS reporting needs per project specifications.
- Implement system configuration and provide technical direction/support for new and existing data and application program interfaces to/from Ace Learning Place.
- Define requirements for new functionality in partnership with a third-party developer. Test and ensure deliverables meet Ace specifications.
- Review and help prioritize new system enhancements by our LMS software provider, Saba. Implement configuration of the software for new functionality in the Sandbox for testing and to support retailer pilots. Assess impact of enhancements to retailers and assist in creating training materials as needed. Determine how new functionality can best support Ace’s red-vested heroes in-store.
- Execute a data maintenance plan to ensure the integrity of Ace Learning Place data.
- Continually improve and enhance our retailer’s learning experience through a mobile strategy.
Knowledge, Experience, and Competencies:
Experience and Technical Requirements:
- 7+ years of experience coordinating programs using a learning management system. Saba experience strongly preferred.
- 7+ years of experience in database management and reporting tools
- LMS Mobile strategy experience preferred
- Demonstrated supervisory experience leading others
- Proficient in Microsoft Excel and Office 365 suite
- Proven analytical skills
- Proven organizational skills
- Demonstrated project management experience managing multiple projects concurrently
- Experience implementing new learning solutions based on the learning & development needs of the customer
- Creative curiosity and the ability to continually challenge and improve processes;
- Adult learning gamification a plus
#LI-CS1
Compensation Details:
$117900-$147000 per year
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.
In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:
- Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
- Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterl
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