Crisis Center Admissions and Billing Specialist

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization

Position Summary                                                                                                                           

The Crisis Center Admissions and Discharge Coordinator provides direct services to patients in the 23-Hour Crisis facility and the Residential Site for Crisis Stabilization, with an emphasis on admission and discharge planning and aftercare follow up. These services will be provided to high-risk adults with a diagnosis of substance use disorder or mental health. This job description does not suggest or imply that these are the only duties to be performed by this employee. This person will be required to follow other instructions and to perform other duties assigned by the Program Administrator. This position is part of the administrative leadership team within the crisis facility.

 Duties and Responsibilities                                                                                                               

As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally-aware services.

Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an excellent client experience by:

• Understanding and empathizing with client needs

• Surpassing client expectations

• Demonstrating a high level of integrity

• Exhibiting compassion and commitment

• Advocating for social justice

• Taking pride in individual work as well as that of the team

• Continually learning to stay current with industry standards, best practices and technology

As a Sea Mar employee, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Provides screening and evaluation of individuals and refers them as needed to other treatment/service programs as are available in the facility and in the community.

• Provides screening and evaluation of psychological, social, and emotional problems and works under the direction of the Clinical Supervisor to refer clients to other treatment / service programs in the facility and in the community as needed.

• Coordinates thorough discharge plan with the patient, family and community agencies.

• Provides ongoing follow up with each patient post discharge and assist with linkage or referral to additional resources as needed.

• Coordinates and cooperates with staff or other agencies and organizations in order to expedite treatment for each patient and for their continuum of care.

• Attends regular staff meetings and in service training for clinical personnel.

• Maintains accurate and current records on each patient in accordance to ASAM and according to the facility's procedure for patient records.

• Performs other related tasks as assigned by the Program Manager/Clinical Supervisor.

• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.

• Demonstrates knowledge of the principles of growth and development over the life span.

• Responsible of the coordination of the patient’s next level of care.

• Collaborates with Peer Support Specialists and Mental Health Clinicians to assess clients’ needs prior their discharge.

•  Develop, coordinate, and implement safe, timely discharge plans for individuals exiting the crisis stabilization unit.

•  Ensures the discharge plan aligns with the client’s treatment goals, safety considerations, and support systems.

•  Facilitates referrals to o